Program Support Staff

Job Family:

Administrative Services (Digital)

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
We are currently searching for a Program Support Staff to independently provide support services to satisfy the overall operational objectives.  This is a full-time, on-site opportunity in Rockville, MD.

• Update and maintain calendars, including shared calendars, for multiple staff members.

• Coordinate the preparation of a variety of items such as travel requests, professional service orders, requests for sponsored travel (Form 348), outside activities (Form 520), official duty memoranda, training requests, individual/mass mailings, correspondence, reports, and various forms.

• Coordinate meetings, workshops, and courses for staff; schedule conference rooms.

• Maintain office records including office procurements and reimbursement procedures.

• Provide support with timekeeping duties.

• Track, record, and route manuscripts.

• Design and coordinate systems for communications among staff to facilitate the efficient flow of information relating to projects and program activities.

• Note commitments made by executive level during meetings and arrange for staff implementation.

• Arrange for staff member to represent organization at conferences and meetings, establish appointment priorities, or reschedule or refuse appointments or invitations.

• Read outgoing correspondence for executive level’s approval and alert writers to any conflict with the file or departure from policies or executive level’s viewpoints; make recommendations to resolve problems that arise.

• In the executive level’s absence ensure that requests for action or information are relayed to the appropriate staff; decide whether executive level should be notified of important or emergency issues.

• Summarize the content of incoming materials, specially gathered information, or meetings; coordinate the new information with background office sources; draw attention to important parts or conflicts.

• Compose correspondence requiring some understanding of technical matters within the program.

• Set up and format spreadsheets to analyze information.

• Gather and analyze information about processes and programs; prepare reports, letters, and other documents for review and input for programs, policies, and activities.

• Coordinate the printing and conversion of paper documents to electronic files.

• Develop, maintain, and utilize various administrative databases.

• Compile data and create and maintain PowerPoint presentations for presentation utilizing computer programs.

• Format and submit summary reports and financials.

What You Will Need:

• Bachelor’s degree

• At least of SIX (6) years of program support experience

• Must have strong communication, time management and organizational skills

• Must be proficient with MS Office tools

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

What Would Be Nice To Have:

• Experience with meeting coordination and travel planning within the NIH (or Federal Government) desired

• Familiarity with assembling Human Resources Packages beneficial

• Familiar with or able to learn commercial software tools such as Adobe Acrobat or Concur

• Familiar with or able to learn NIH specific software tools such as FPS or ITAS

The annual salary range for this position is $85,000.00-$141,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health C