Distribution Center Administrative Assistant

Position DescriptionTenna is seeking a highly organized, reliable, and detail-driven Distribution Center Administrative Assistant to support daily order processing and administrative operations within our distribution center. In this role, you will be responsible for accurately processing sales orders in QuickBooks, preparing packing slips, maintaining meticulous filing systems, and partnering with our Finance team to manage vendor credits. You will play a key role in communicating with internal teams, customers, and shipping carriers to ensure smooth and timely order flow. This position is ideal for someone who thrives in a fast-paced, hands-on environment and excels at keeping administrative processes running efficiently and accurately. If you are dependable, detail-oriented, and are excited to support the operation of a fast-paced distribution center - apply now!
Why Tenna?At Tenna, we believe the best is right in front of all of us and that each day holds more potential than the one before. We believe every new discovery can lead to something better than we thought possible. When we boil it down, the top five qualities that define the Tenna Team are quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime, anywhere, on one comprehensive platform.  Apply now!   

Your Responsibilities:

• Accurately and efficiently process completed orders daily within QuickBooks.
• Meticulously verify that sales orders and addendums match, ensuring all details are correct before shipment processing.
• Print addendums and QuickBooks sales orders for all pending shipments.
• Create and prepare packing slips in MS Word for specialized or custom shipments (e.g., Pilots, RCRs, etc.).
• Maintain accurate and organized physical and digital filing systems for all sales, shipping, and financial documents.
• Work directly with the Finance department to process and reconcile vendor credits.
• Assist in documenting, updating, and improving Standard Operating Procedures (SOPs) for administrative and order-processing workflows.
• Act as a key liaison for the distribution center by communicating clearly and professionally with customers, internal teams (e.g., Finance), third-party carriers, and external vendors.
• Proactively anticipate administrative needs, ensuring smooth day-to-day operations of the distribution center.
• Identify discrepancies or issues in orders, documentation, or shipments and investigate and resolve them promptly.
• Use MS Excel and MS Word for order management, reporting, and documentation tasks.
• Liaise with third-party carriers (e.g., FedEx) to schedule pickups, prepare manifests, and resolve minor shipping or tracking discrepancies.
• Demonstrate professionalism and maintain composure in a fast-paced warehouse environment while adhering to all safety protocols.
• Complete additional administrative or operational projects as needed to support overall distribution center efficiency.
• Assist with warehouse duties when required, including assembly, QC, pick/pack operations, and inventory counts.
• Contribute to keeping the warehouse clean, organized, and compliant with safety and operational standards.

Qualifications:

• 4+ years of experience supporting distribution center or warehouse operations, including administrative, logistics, and order-management responsibilities.
• 1+ years of hands-on experience with QuickBooks, with a strong preference for candidates who have processed sales orders, vendor credits, and shipment documentation within the system.
• Experience coordinating logistics with major shipping carriers (e.g., FedEx), including scheduling pickups, resolving tracking issues, and preparing manifests and required shipping paperwork.
• Experience with Salesforce is a plus, particularly for order tracking or customer communication.
• Proficiency using mobile devices (smartphones, tablets) for warehouse or inventory management tasks.
• Advanced proficiency with order management tools, including MS Excel (sorting, filtering, basic formulas), MS Word, and QuickBooks.
• Proven ability to perform detailed, repetitive fine-motor administrative tasks with consistency, precision, and accuracy.
• Ability to lift up to 15 pounds and perform tasks requiring standing, walking, bending, and sitting for extended periods.
• Strong ability to work independently, demonstrating self-motivation, accountability, and consistent follow-through.
• Exceptional attention to detail and accuracy, especially in verifying sales orders and addendums, processing vendor credits, and mainta