Quality Assurance Lead

Meet REVOLVE: 

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world.  With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level.  It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.  In return, we promise to keep REVOLVE a company where inspired people will always thrive.  

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Quality Assurance Lead role:

This is a full-time role for a candidate who will assist in managers in training and developing quality assurance to minimize monetary loss from defective merchandise. Other duties may be added as needed.

Major Responsibilities:

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

•    Collaborate with QA Manager on daily processes weekly

•    Monitor QA team’s daily assigned duties for accuracy and efficiency

•    Assist with weekly report running to help asses volume in departments

•    Assist with updating system processes for efficiencies on a regular basis

•    Train and develop a team of quality assurance assistants.

•    Communicate with vendors regarding defective and unacceptable merchandise as needed

•    Provide feedback on, and help to create, systems and procedures.

•    Coordinate department team activities and other functions as needed

•    Able to navigate proficiently through multiple systems

•    Coordinate department team activities and other functions as needed.

•    Assist in other areas in department as needed 

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

•    Ability to work in a team environment / work successfully with any personality type.

•    Ability to give and receive honest and direct feedback.

•    Strong customer orientation with desire and willingness to help.

•   Strong multitasking, prioritization and organizational skills for record keeping.

•    Strong verbal and written communication skills.

•    Knowledge of apparel construction and fabrication and various fashion categories

•    Ability to work required overtime when business needs warrant.

•    Able to navigate proficiently through multiple systems.

Minimum Qualifications:

•   High School Diploma

•    Experience with Microsoft word and excel

•    Type 50+ words per minute

•    Excellent communication skills

•    Must be proficient in English, bilingual Spanish preferred but not required 

•    2+ years of warehouse experience

A successful candidate works well in a dynamic environment with minimal supervision.  At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. 

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the sa