Clinical Training Instructor
AbbottAbout the role
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Austin, TX location within the Electrophysiology division.
In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.
What You’ll Work On
Responsible for designing, implementing, and executing electrophysiology educational programs for Abbott EP field representatives, employees, and customers. The Training Specialist will have a thorough understanding of the customer, their needs, and the evolving marketplace to ensure sales and clinical representatives are effective in selling to and supporting our customers with Abbott EP technology. They will be instrumental in ensuring the field organization is prepared to not only engage customers on the features and clinical elements of our products but also the economic aspects of our technologies. This self-starter will be critical in designing new curricula and instrumental in developing new and innovative ways to deliver the curriculum following best-practices in adult learning within assessed constraints.
- In collaboration with multiple stakeholders (Education, Marketing, R&D, Sales, etc.), develops, implements, and executes new employee and continuing education for Abbott employees on specific Therapy product technologies and sales best practices within classroom settings and/or other remote modalities.
- Develops, implements, and executes curricula and training content to the field through multiple channels to build field competence in the following areas to drive sales effectiveness: clinical competence, technical knowledge, customer understanding, resource utilization, and selling ability.
- Executes continuing education for physicians, fellows, and customers through customized education programs in the Austin facility and periodically at national programs.
- Develops metrics to assess the effectiveness of educational programs and quickly implements changes to Educational programs as needed.
- Engages field organization through periodic visits to understand the current selling, competitive, clinical, and healthcare environment and makes necessary changes to the curriculum to ensure employees are adequately trained.
- Oversees the process to ensure training materials and delivery strategies are updated and relevant to the needs of our internal and external customers through collaboration with Product Division, Marketing, and Education peers.
- Ensures comprehensive course materials are maintained online.
- Maintains an in-depth knowledge of electrophysiology products, therapies, customers, and business objectives to develop, implement and execute continuing education programs for Abbott representatives. Updates all education programs on a continuous basis.
- Maintains an organized and properly equipped education amphitheater and adjoining “hands-on” rooms and projection area.
- Resolves issues and meets project deadlines.
- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements,
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