Creative Project Manager

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

As a Project Manager on the Appointments Creative team, you will manage a variety of creative marketing projects. You will be part of a growing Operations team within Square's Appointments organization that includes art directors, designers, copywriters, production designers, design technologists, and several other ops team members. Our ops team helps manage our resources against annual and quarterly roadmaps, ensuring that projects can be implemented according to plans. It is your responsibility to ensure delivery of excellent work on time and on brief while helping the team meet expectations.

You Will

• Manage multiple active and upcoming projects' timelines, milestones, resource needs, budgets, and deliverables
• You'll track progress, understand requirements, communicate status to project partners, and problem solve to facilitate effective workflows
• Partner with creative leadership, marketers, and a program manager to resource project plans and manage multiple project workflows
• Manage tasks and subtasks in Asana to keep project information updated and organized, including the associated documentation, status sheets and assets
• Be the point person to promote communication of creative project status – both inside and outside the creative organization. Among other things, this will include project status and progress, documenting action items, following up with owners on commitments, and ensuring expectations are understood
• Manage relationships with team members in marketing, product, and engineering to guarantee a smooth operational process and successful project delivery
• Work with a program manager to implement programs that improve the team's processes, infrastructure, and workflows
• Be the heart and soul of the creative team with an understanding of each person's strengths and bandwidth.
• You'll coordinate work reviews and promote a culture that encourages creative excellence, collaboration, and positive team morale

Qualifications

You Have:

• 3-5 years experience as a project manager or producer either in a design firm, ad agency, or a part of an in-house creative team
• Experience with scoping, budgeting, and project planning across video/photo production, websites, social assets, emails, and other digital advertising
• Skills in industry standard Project Management software, workflows and tool sets
• Experience implementing new processes at scale within creative teams
• An affinity for creating culture for creative communities, and bringing people close together
• Experience in Asana is a plus

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $103,900 - USD $126,900
Zone B: USD $96,600 - USD $118,000
Zone C: USD $88,300 - USD $107,900
Zone D: USD $77,900 - USD $95,300

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match