People & Culture Generalist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role

At Four Seasons, we believe our employees are our most important guests. Four Seasons Hotel and Residences New Orleans is seeking candidates to join its dynamic People and Culture team as a People and Culture Generalist. In this role, you will play a key role in shaping our workplace culture and delivering an engaging, supportive, and rewarding employee experience. This role is perfect for a hospitality-minded professional who thrives in a fast-paced environment, loves creating memorable moments for others, and is passionate about bringing the Golden Rule to life every day. 

You will support the People & Culture (HR) function with a focus on employee engagement, onboarding, recognition, communication, and administrative excellence, while fostering an environment where every employee feels valued, informed, and inspired. 

What you will do

Employee Engagement & Culture 

• Plan, coordinate, and execute employee events and programs (Service Awards, Annual Party, Recognition Events, Holiday & Theme Celebrations, Wellness Initiatives, Children’s Events, FS For Good Initiatives, etc.). 

• Organize Employee of the Month & Leader of the Quarter recognition, including presentation slides and ceremonies. 

• Manage and update internal recognition programs, suggestion boxes, and feedback channels. 

• Partner with Banquets, Culinary, and other departments for monthly themed café menus and Friday popcorn activations. 

• Maintain and update café and common area TV slides, bulletin boards, and themed communications. 

• Build and foster community partnerships with local organizations (e.g., Women & Children’s Shelter, Second Harvest Food Bank, Coalition to Restore Coastal Louisiana, NOLA Tree Project, Harbor Police Department). 

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Onboarding & Talent Support 

• Assist the Talent Acquisition Manager with recruitment (posting jobs, screening and communicating with candidates, scheduling interviews, processing background checks, E-Verify, onboarding preparation, and scheduling 45-day stay interviews). 

• Create and manage administrative documents including onboarding orientation packets, departmental checklists and onboarding documents and reports. 

• Prepare and share “New Hire Fun Facts” in the café before Embark orientation. 

• Facilitate Workday hire entries, reset passwords