Security Dispatcher

It's more than a career, it's a calling.

OK-SSM Health St. Anthony Hospital - Oklahoma City

Worker Type:

Regular

Job Summary:

Provides support to the Security department through monitoring requests for assistance, alarm and notifications and taking appropriate action.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Processes incoming and outgoing radio assignments, obtains pertinent information from the reporting party prioritizes the required department response, and dispatches Security personnel. Coordinates with other departments to obtain information, obtain and send assistance and/or provide essential information to support operations.
• Monitors and operates security handheld radio, emergency phones, access control, video management, and alarm systems/panels and answer telephone calls, obtain essential details, and provide call details to allow appropriate response by security department personnel.
• Monitors security personnel response and provide additional support and call law enforcement, emergency medical services (EMS), and/or fire department when required.
• Maintains lost and found, valuables, and conduct audits periodically.
• Documents radio calls and dispatch actions, and completes security reports in accordance with departmental procedures and guidelines.
• Utilizes mass notification platforms to send out ministry communications and receive and announce weather, medical, and other clinical and security safety response codes.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

• None

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

9251000040 SEC - St. Anthony Midtown

Scheduled Weekly Hours:

36

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.