1 x Practice Manager & 1 x Receptionist | Belrose

General information

Name 1 x Practice Manager & 1 x Receptionist | Belrose Ref # 48282 Date Tuesday, April 8, 2025 Full / Part Time Full Time

Description & Requirements

Join Our Team at Eastbrooke Belrose Family Practice (Powered by Bupa)

At Eastbrooke Belrose, powered by Bupa, we are committed to improving the lives of our customers and the community. As a part of the Bupa family, we’re offering exciting opportunities to be a part of a global leader in healthcare. Whether you're an experienced Practice Manager or passionate about patient care as a Receptionist, we have positions to suit a variety of skillsets!

Why Bupa?

• Up to 40% health insurance discount!
• Paid parental leave
• Reward and recognition programs
• Opportunities to grow with our Future Leaders Program
• Career development within a globally recognised healthcare provider
• Modern, boutique Belrose practice with a friendly, professional team

Available Positions:

Practice Manager (Full-time)

We are looking for a motivated, experienced Practice Manager to join our team. This role is perfect for someone with solid medical reception experience looking to step into a leadership role.

Key Responsibilities:

• Lead and coach a high-performing team
• Oversee day-to-day operations of the practice
• Manage financial performance and budgeting
• Ensure infection control, stock management, and high-quality patient care
• Handle recruitment and staff management
• Market the practice to drive patient numbers

Requirements:

• Available full-time (38 hours per week) Monday to Friday between 8:30am - 5:00pm.
• Occasional Saturday mornings may be required
• Medical reception experience required
• Leadership experience highly regarded
• Strong organisational, time management, and communication skills
• Ability to manage difficult situations and solve problems promptly
• Excellent customer service and business acumen

Receptionist (Casual)

We also have a casual receptionist position available for enthusiastic individuals who are passionate about customer service and patient care.

Key Responsibilities:

• Meet and greet patients, providing a warm and welcoming experience
• Answer phone calls, schedule and manage appointments
• Support the practice manager and clinical team with day-to-day operations
• Process payments via EFTPOS, HICAPS, and Medicare
• Maintain patient confidentiality and ensure high-end care

Requirements:

• Available for casual work (at least 2 days per week and alternate Saturdays 8:30am - 12:30pm)
• Previous medical receptionist experience is a plus (training provided)
• Strong communication and organisational skills