General Manager/Chief Executive Officer

Odawa Casino Resort

Job Description

Job Title:General Manager/Chief Executive Officer

Position Reports To:Gaming Authority

Job Code:GM/CEO

Department:Executive

Status:Exempt

Pay Rate:Negotiated

Updated/Reviewed:03/10/2025

Job Summary: The General Manager/Chief Executive Officer must have the ability to actively maximize gross gaming revenue and corresponding EBITDA using exceptional leadership ability, while assuring fair and equitable application of policies and procedures. The General Manager/Chief Executive Officer will first lead by example to create a positive team spirit. The General Manager/Chief Executive Officer is responsible for all administration functions and daily operations of Odawa Casino Resort including ancillary activities and any future gaming Odawa Casino Resort activities. The General Manager/Chief Executive Officer oversees key gaming and executive level personnel with day-to-day oversight of all Odawa Casino Resort operations.  Responsible for all internal controls and procedures to ensure the protection of company assets and enforcement of Odawa Casino Resort policies and procedures. Ensures all business goals are met, and integrity of all Tribal Gaming Operations is maintained.

Primary Duties and Responsibilities:

• Develops strategies and executes activities to drive and continually improve financial results, guest satisfaction, human capital efficiencies and grow overall Odawa Casino Resort revenues at the direction of the Gaming Authority.
• Operations: Sets expectations and holds Management team accountable for implementing the Odawa Casino Resort strategy and brand initiatives; continuously challenges the Management team to improve operations.
• Guest Satisfaction: Focuses Management team on delivering service and products to meet or exceed guest expectations and increase guest loyalty.
• Human Resources: Maximize tribal preference in hiring by using proactive methods. Sets expectations to hire, develop and retain a top performing management team; reinforces the need for strong functional expertise, creativity and entrepreneurial leadership in the operation; focuses on building teams to deliver results; develops and implements goals and objectives to provide Tribal employment and personnel development, including training and promoting Tribal members.
• Develop and enhance mentoring and training opportunities for the development of management and leadership skills of the executive team and department managers.
• Follows all laws of Little Traverse Bay Bands of Odawa Indians.
• Financial Management: Oversees the annual operating budget including capital expenditures to achieve or exceed budget expectations for the Odawa Casino Resort; ensures successful performance by maximizing profitability and providing a return on investment for the owner; encourages all team members to identify opportunities to gain efficiencies, increase profits and create value.
• Owner relations: Develops a trusting and respectful business partnership with Odawa Casino Resort ownership by communicating effectively with the Gaming Authority and meeting or exceeding performance expectations of the Gaming Authority, to whom this position reports.
• The Gaming Regulatory Commission. Develops a professional and respectful relationship working in tandem to protect the assets of the owner.
• Plans, directs, monitors and controls the daily operations of the organization through the org