Assistant Manager- Alterations & Tailoring- Scottsdale Fashion Square

Job Description

The ideal Assistant Manager Alterations/Tailor Shop is motivated, results oriented and committed to providing outstanding customer service every day. 

A day in the life… 

• Assist the Alterations and Tailor Shop Manager to coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards 

• Partner with Alterations and Tailor Shop Manager to identify, recruit and hire the best talent 

• Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner 

• Assist in ensuring the department workload is organized and items are completed by date promised 

• Assist in development and execution of business plan to achieve goals 

• Collaborate with Alterations and Tailor Shop Manager and other partners to ensure established processes and practices are followed 

You own this if you have… 

• Previous experience in alterations/tailoring 

• An understanding of safe and proper use of all equipment in the shop 

• The ability to communicate clearly and professionally with co-workers and customers 

• A high level of ownership, accountability and initiative 

• The ability to work a flexible schedule based on department and store needs 

• A high school diploma, or equivalent (preferred) 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

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