Manager, Document Control

Owns the Facilities Capital document control strategy, standards, and systems for QTS as the owner across the project lifecycle, and leads the team that executes it. The role governs two disciplines end to end: (1) design-document control — defining QTS documentation requirements and verifying that Architects, Engineers, OFCI vendors, and Contractors deliver, review, and revise drawings, submittals, and RFIs to those requirements with a complete, defensible audit trail; and (2) closeout/turnover documentation — defining acceptance criteria for as-builts, O&M manuals, warranties, permits, and asset data, then reviewing, accepting, and transmitting the record set to Technical Operations at Substantial and Final Completion. Embeds document control requirements into A/E and contractor agreements, enforces compliance through project governance and closeout milestones, and safeguards the confidentiality and retention of critical infrastructure records. As a people leader, sets document control policy, manages and develops the Document Control Lead, and represents document control in project governance. Reports to the Sr. Manager, Project Controls and partners closely with the Manager, Data Analytics & Information Management so controlled records feed the governed CPR data foundation and remain audit-ready. 

What You Will Do:  (Job Responsibilities) 

Design Documentation Control (Primary Focus) 

• Establish and govern the enterprise document and information control system that all CPR projects operate within, defining QTS numbering, naming, revision, and metadata standards and confirming each project is set up to them. 

• Maintain the owner’s record of all drawings and design documents issued by the design team (A/E) and Contractors through each project stage, with revision and status verified against the contract deliverable list. 

• Govern the owner’s RFI, submittal, and design-review workflows — consolidating QTS comments, meeting contractual review windows, verifying teams are working from the current Issued-for-Construction set, and escalating overdue or at-risk items to the Project Team. 

• Define QTS BIM, model, and data deliverable requirements (e.g., Autodesk ACC / BIM 360), verify delivered models and drawing registers meet them, and resolve issues that threaten information flow or audit-trail integrity. 

• Draft and maintain the document control, as-built, and turnover requirement exhibits used in QTS RFPs and A/E, contractor, and vendor agreements, so documentation obligations are contractually enforceable from award. 

• Control access to sensitive site, security, and critical-infrastructure drawings — administering permissions, watermarking, and controlled-distribution rules for internal staff and external partners. 

Closeout & Handover Documentation (Primary Focus) 

• Own turnover documentation requirements and acceptance criteria — as-builts, O&M manuals, warranties, permits, and asset data — defining what constitutes an acceptable record set, formally accepting or rejecting submissions from the design team and contractors, and transmitting the approved record set to Technical Operations at Substantial and Final Completion. 

• Enforce delivery