Toyota Automotive Parts Counter Associate

Job DetailsJob Location: Toyota West Springfield - West Springfield, MA 01089Salary Range: $16.00 - $24.00 HourlyParts Counter Associate
The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.
 
Job Description:

Tracking all incoming and outgoing parts for dealership
Handling parts payment collection and making sure all parts are billed correctly through service department and collision repair.
Packaging and shipping parts back to the manufacturer
Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
Refer to parts manual (hard copy & electronic format) to identify exactly the right parts for the make, model, and year of vehicles being serviced.
Providing highest quality of customer service
Answer phone calls providing price quotes and other information
Notify Parts Manager of out-of-stock parts or materials that need immediate attention
Notify Service Advisor and/or Customer when specialty parts have been received
Notify the Body Shops when all parts have been arrived and when they will be delivered
Assist in putting all order away in a timely manner
Follow up on backordered parts
Other duties assigned by the Parts Manager

Environmental & Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 50 pounds
This position may require up to 0-5% travel

Benefits Include:

Health, dental, life and disability insurance
401(k) with company match
Flexible spending accounts
Paid Time-Off
QualificationsSkills & Requirements:

Experience in the automotive Parts Field
Customer service and organization skills
Familiarity with the vehicle products is preferred, but not required
CDK Knowledge and Experience is preferred, but not required