Associate Client Manager -(Must have understanding of BI )-Based in Buffalo, NY

Company Description

Job ID: #REFID751843

Location: Buffalo, NY

Work Schedule: Onsite

Job Description

About this job 

NielsenIQ's Business Intelligence Analytics Team works with companies to provide insights and thought leadership via recurring and ad-hoc reporting. Our insights help clients set pricing strategies, launch new products, and determine what products you ultimately see on the shelf and online. Our Business Intelligence team members are experts on NielsenIQ Solutions and Services and are viewed as trusted partners by our clients. 

Be curious. Be collaborative. Be forward thinking. Join the Business Intelligence Team and work with our clients as a consultant, a problem solver, the voice of NielsenIQ at our clients. 

When you join the NielsenIQ team, you’re signing up for an experience that requires flexibility, curiosity, and passion. 

Responsibilities 

Using your consultative expertise, previous Business Intelligence experience and familiarity with NielsenIQ data, you will develop purposeful business insights to help your client make action-oriented business decisions. You have well-honed consulting skills that enable you to establish credibility with senior client leadership and deliver measurable business results. 

• Develop and deliver business solutions for client performance tracking and success measurement. 
• Consult directly with clients and stakeholders on how to optimize uses of BI tools, applications for automation, analytics and reporting. 
• Support achievement of external Joint Business Plan with client for assigned solution or area 
• Support achievement of internal Joint Business Plan with Sales Leaders & Practice Areas for assigned solution or area 
• Develop mastery of propriety NielsenIQ tools and other applications (Connect, Discover, PowerBI, RPA, etc.) to make recommendations for how to best address your client’s most pressing business questions .  
• Drive usage/adoption of Business Intelligence applications and supporting clients with business tracking and performance measurement tools. 
• Ensure pro-active insights and action-oriented solutions are delivered to clients by leading client presentations on insights and action-oriented recommendations 
• Apply market and industry knowledge, conduct advanced issue-based analyses to come up with clear proactive insights and action-oriented recommendations  
• Deliver on-time reporting and insights to foster a trusted partnership 
• Identifying sales opportunities for Nielsen Services and Solution to help client achieve strategic objectives 
• Participate in collaborative cross account forums to create and promote the development of best practices  
• Full understanding of Nielsen services and solutions you are accountable to deliver  
• Penetrate and establish enduring client relationships with senior decision makers at clients by demonstrating ongoing value by driving client outcomes 
• Achieve targeted goals for client retention, expansion, satisfaction, and advocacy 
• Work closely with functional teams to ensure client needs are being prioritized and addressed appropriately 

Qualifications

Required: 

• Bachelor's degree 
• Proficiency in Business Intelligence Tools (MicroStrategy, Power Bi, Tableau, IRI Data, NielsenIQ) 
• 2-3 years’ applicable industry experience: CPG/ FMCG, consulting, information, technology, and analytics 
• Strong Analytical aptitude                                
• Collaborating with teams and working in a matrixed environment 
• Highly Proficient in a variety of Software Solutions and Digital Technologies: Microsoft applications including Excel and PowerPoint 
• Strong logic, deductive reasoning, problem-solving and critical thinking skills                     
• Ability to communicate NielsenIQ solutions that help our clients meet strategic goals 
• Strong project management skills & "story-telling" abilities 
• Skilled at developing relationships with clients to become a trusted and value-added business partner 
• Excellent oral and written communication skills and strong presentation skills, particularly with clients 
• Retailer knowledge, including knowledge of consumer and category insights a plus 

Preferred: 

• Master’s Degree 
• Prior experience with NielsenIQ solutions 

Additional Information

The salary range for this position is $60,000-$90,000. Salaries are determined by skills, experience, education, certifications, geographic location and other relevant factors. Benefits include flexible working environment, comprehensive health insurance, industry-leading parental l