Microsoft Dynamics Project Manager

Job Family:

SAAS/PAAS/Cloud Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
As a Microsoft Dynamics Program Manager, you’ll lead the overall delivery of Microsoft Dynamics 365 CE Solutions including the design and development of the CE/CRM application components, manage project schedule, resources, risks and reporting. You’ll provide overall guidance and serve as an escalation point for the Dynamics development teams members. You’ll support customers and end-users to define their requirements based on the latest Dynamics 365 architecture to ensure success of the project. You will develop implementation plans and roadmap to set the standard for future development, and architecture that smoothly works with existing infrastructure without compromising security.

Key Responsibilities: 

• Manages two or more small team of experienced consultants that include managers and experienced consultants
• Creates or improves processes, standards or operational plans that have long-term impact using detailed analysis, reasoning, and interpretation
• Leads team members to uncover and resolve highly technical issues, providing technical oversight and subject matter expertise
• Champions creative thinking and new idea development to adapt processes and generate new, viable solutions for clients
• Creates or improves processes, standards or operational plans that have long-term impact using detailed analysis, reasoning, and interpretation
• Occasionally participates in negotiations with other leaders regarding operational issues
• Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis, and investigation to understand client’s organization
• Gather technical requirements and propose solutions based on client’s architectural and business needs
• Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy.
• Lead data-centric discussions with the client through discovery meetings.
• Translate concepts into user flows, wireframes, system diagrams, and prototypes.
• Develop integrations and customizations to Dynamics CRM.
• Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements.
• Present tailored demonstrations of the technology solution.
• Work with technology and business groups to define project specifications
• Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution
• Interact with both prospective and current customers during product demos/evaluations
• Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations
• Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt
• Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team.
• Travel to multiple customer locations for demos and meetings when required

What You Will Need:

• Minimum of SEVEN (7) years of experience
• US Citizenship is contractually required for this role
• Minimum degree: US equivalent Bachelor's Degree
• Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions
• Experience translating technical information in to easy-to-understand business concepts.
• Exceptional analytical and problem-solving skills
• Great interpersonal skills and can be collaborative
• 5+ hands on experience with one or more of the following D365 / Dynamics CRM modules: Customer Engagement, Project Service Automation, Field Service, Sales, Marketing
• Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform
• Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow)
• Must have experience with full life-cycle implementation of Dynamics 365
• Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies

What Would Be Nice To Have:

• Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired
• BA/BS degree in Busi