Clinical Manager

Description

POSITION SUMMARY:

The Clinical Manager is a strategic leadership role responsible for overseeing, developing, and ensuring the quality of clinical services in diverse levels of care. 

Essential Duties:

• Maintain a clinical caseload, providing clinical services including psychosocial assessments, treatment planning, individual, group, and family therapy along with process groups, psychoeducational groups, and crisis intervention services.
• Complete clinical documentation promptly in line with state, insurance, and joint commission regulations.
• Work closely with the treatment team including case managers, psychiatric nurse practitioners, the clinical director, and business development.
• Provide support and clinical guidance to Primary Therapists. 
• Manage Group Facilitators, including monthly scheduling and providing support and guidance 
• Collaborate with leadership to implement innovative and evidence-based interventions.
• Support the Administrator on Call (AOC) rotation. 
• Oversee the development and delivery of training programs to ensure ongoing professional development.
• Collaborate with the Primary Therapists, Case Managers, and leadership to manage crises.
• Provide guidance and support during clinical emergencies across levels of care.
• Partner with the Clinical Director utilizing data analysis tools to assess clinical program performance, participant outcomes, and key performance indicators in Residential, PHP, and IOP settings.
• Make data-informed decisions to optimize clinical operations across all programs.
• Champion a culture of continuous improvement within clinical services across Residential, PHP, and IOP programs.
• Encourage innovation and excellence in each level of care. 
• Attend staff training and meetings as required by the employer.
• Other duties as assigned.

Requirements

Minimum Qualifications:

• Master’s or Doctoral degree in Psychology, Social Work, Counseling, or a related field.
• Working toward clinical licensure (LPC, LMFT, LCSW, etc.).
• Experience working with addictions and mental health diagnoses.
• Ability to use a variety of counseling interventions including CBT, DBT, ACT, Family Systems, etc.
• The understanding of an array of theories and models of addiction and mental illness.
• Knowledge of philosophies, practices, and outcomes of different treatment models.
• Understanding of relapse prevention through the continuum of care.
• Understanding of dually diagnosed populations.
• Competent in areas of gender-specific issues, diverse cultures, and the ability to incorporate the needs of the client into treatment.
• Excellent organizational skills and the ability to prioritize daily and weekly tasks appropriately.
• Understanding of KIPU electronic medical record system is preferred.
• CPR/First Aid Certification.

Key Competencies:

• Proficiency in Microsoft Office applications.
• Strong leadership and team management skills.
• Ability to analyze data and make informed decisions.
• Commitment to diversity, equity, and inclusion in clinical services. 
• Must have excellent verbal and non-verbal communication, interpersonal, and active listening skills.
• Must have ability to multitask and manage time effectively without consistent oversight.
• Ability to work collaboratively in a multidisciplinary team environment.
• Empathetic and nonjudgmental approach when working with clients from diverse backgrounds.
• Proficient in maintaining accurate and organized client records using electronic health records (EMR) systems.
• Compassion towards people in early recovery and mental health treatment
• Patience with the client population
• Demonstrated ability to work as part of a healthcare team
• Self-starter and problem solver

Work Environment:

This position is an in-person/office work environment. There will be daily face-to-face interaction with staff and clients. The workday will vary, but it will often include sitting at a desk, working on a computer, meeting with clients, and completing paperwork. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits Include:

• Medical, Dental, Vision, Life
• Employee Assistance Program
• 401k Match
• Paid-Time Off
• Sick Time
• Holiday Pay