Shipping Insurance Business Solution and Operations - Global Payment

Responsibilities

About Us
The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities:
- Lead our overall US and cross border insurance business around shipping and logistics domain
- Drive insurance solutioning for the insurance business and operations, and manage its corresponding project delivery / execution, and growth
- Manage, resolve, and improve on ongoing insurance business operations
- Drive initiatives to improve insurance adoption rate and profit / losses
- Drive collaboration, marketing campaigns, and promotion features with e-commerce stakeholders around insurance products and services
- Manage relevant insurance partnerships for the portfolio in US and globally, including co-creation, commercial and product negotiation and performance review with the partners

Qualifications

Minimum Qualifications:
- Strong General Insurance domain knowledge and experience, especially in the US market
- At least 5 years of proven track record and experience in digital or embedded insurance
- Familiar with and good understanding of e-commerce or digital platforms business models and common key metrics
- Track record in managing and negotiation in insurance partnerships, be it with insurer, broker / agency, reinsurer, or any other insurance institution
- Comfortable with and proven track record in managing insurance operations, including customer education and service support, policy
- Experience in product creation and distribution for SMEs / B2B is a bonus

Preferred Qualifications:
- Bachelor's Degree or higher in a quantitative discipline such as Business, Insurance, Finance, or a related field. Advanced degrees or insurance certifications are a plus.
- 5+ years of proven track record and experience in digital or embedded insurance

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $165120 - $414000 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

For Los Angeles County (unincorporated) Candidates:​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​

3. Exercising sound judgment.​

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create va