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Senior Solution Engineer, Copenhagen
SystematicCopenhagen K, DK, Denmarkfull_timeVerifiedPosted 8 Jan 2024
About the role
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<h1>Senior Solution Engineer, Copenhagen </h1>
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<p><em>This is your unique opportunity to take on a customer-facing engineering role where you will deliver and implement tactical communications systems and IT solutions. <br/>
Are you keen to make a difference and on the outlook for a role where you can apply your broad technical skillset? </em><br/>
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Join a market-leading and international software company <br/>
At Systematic, our mission is to deliver IT solutions that make it simpler for users to make crucial decisions in demanding situations. We deliver world-leading command and control applications for managing complex operations within Defence and security. Our operationally proven C4I software solutions are in service with more than 50 countries worldwide.</p>
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<p>Customer-facing engineering role<br/>
As a Senior Solution Engineer in Systematic, you will take a leading role in delivering SitaWare and Iris suites for Defence customers, mainly in Denmark but also in other Nordic countries. <br/>
You will be working closely with multiple customers, rolling out a mission-critical system that creates value by simplifying decision-making. <br/>
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Providing technical support and advice both on-site and back office, your key tasks will include:<br/>
• Design, implement and support technical solutions in the customer environment<br/>
• Perform acceptance testing<br/>
• Conduct technical training for our customers – both in classroom environments and in workshop set-ups<br/>
• Coordinate with internal and external stakeholders, including customers, subcontractors, consultants and colleagues at Systematic<br/>
• Stay up to date on the capabilities of Systematic products to ensure alignment of customer expectations to provide maximal value for the customers<br/>
• Provide first and second-level technical customer support<br/>
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Your place of work will be at our central office in Copenhagen, Denmark, and you should expect some travel (usually 2-4 days at a time) servicing your close partnerships with customers across Denmark (and potentially the rest of the Nordic region).</p>
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Customer-centric Tech-savvy <br/>
To succeed in the role, you are a committed team player eager to contribute to a successful team while developing and applying your strong and wide-ranging technical skills to deliver value to the customers.<br/>
Additionally, you bring some years of experience from a similar role combined with a technical educational background. </p>
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<p>We are also on the outlook for:</p>
<p>• a strong communicator both in Danish and English <br/>
• a customer-centric mindset and preferably experience interacting and engaging with customers directly <br/>
• motivation to work in an agile and changing environment.<br/>
• experience within one or more of the following areas: tactical communications systems, software development, IT infrastructure, software and system testing and/or test management (e.g. ISTQB), technical training and external customer-facing projects<br/>
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Never stop developing <br/>
At Systematic, we write intelligent and innovative code to drive progress and improve lives. Together, we develop IT solutions that make a real difference where it matters most. Systematic is truly international, proudly Danish and uniquely people-centric. Here, there is room to be professional and personal. It is not just a place to work but a place to belong. Join us in making a difference. </p>
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We work with security-classified projects and therefore, as a Systematic employee, you must have a clean criminal record and have lived in a NATO/EU country for the past seven years. Additionally, you must be able to obtain security clearance when working in our Defence Business Unit. Please read more here: <a href="https://systematic.com/en-gb/careers/security-clearance/ ">https://systematic.com/en-gb/careers/security-clearance/</a></p>
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<p>Any questions?<br/>
• We are assessing applications on an ongoing basis, as we wish to fill the position as soon as possible.<br/>
• If you have any questions, please do not hesitate to contact us on +45 8943 2000 and ask for Jeppe Jul Kiil, Senior Project Manager, Defence Services.</p>
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