Operations & Compliance Manager

Job Type Full-time Description

 

Primary Role: ??Under the direction of the Director of Health Services, the Operations and Compliance Manager, is responsible for all licensing and compliance with local, state, and federal funding sources, monitoring participant feedback and grievances, ensuring and tracking staff training and development, spearheading quality improvement initiatives, business development, and maintaining accurate financials. In the absence of the Director acts as the Director designee. ?? 

Duties and Responsibilities: 

Quality Assurance?  

• ?? Manages the healthcare facility’s policies and procedures, ensuring that best practices are followed, and resolving cases where the facility is out of compliance. Spearheads all Quality Improvement Initiatives.  
• ?Maintains all databases, manuals and contracts  

??Fiscal?  

• ??Responsible for the timely completion of all necessary State of Louisiana, Department of Health and Hospitals, Long Term and Support Services forms for each participant on a quarterly and annual basis to facilitate ITS for assigned participants? 
• ?Management of all grants and funding sources and ensuring accurate submission of documents (COA, VA, Title, CACFP)? 
• ?Reconciles payments, resolve overlap, block billing, or denied claims, keeps records of expenses and revenue? 

Compliance and Licensing????  

• ?Ensures all regulatory standards are met regarding HIPPA, patient care, safety standards, infection control, etc.? 
• ?Working collaboratively with the Interdisciplinary Team, to provide in-service training to both staff and participants. Tracking Adult Services staff training and professional licensures and generate reports ? 
• ?Complete all tasks needed to ensure that the program maintains compliance with fire, health, licensing, all funders, COA program standards, driver certifications, transportation standards, CPR training, TB screenings, medical reviews, and drug screenings.?? 

??Business Growth?  

• ?? Develops growth strategies focused both on financial gain and customer satisfaction ? 
• ?Conducts research to identify new markets and customer needs?? 
• Assist with grant writing and fundraising for Adult Services.? 

Requirements

 Educational & Experience Requirements: 

• ??Bachelors or Master in Business Administration, Health Administration, or Nursing? 
• ? Two years of supervisory experience preferred

Salary Description 49,000-55,000/ year