Orthopaedic Program Supervisor

Company Description

When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine. 

Job Description

Work Schedule: Monday - Friday 8am-4:30pm

The Orthopaedic Program Supervisor is responsible for developing and maintaining the UMSJMC Orthopaedic Center of Excellence Program. The Program Supervisor is responsible for the coordination and management of care for the Total Joint and Spine Replacement Program at University of Maryland St. Joseph Medical Center. This role also provides fiscal, staff and leadership accountabilities within the department.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Using EBP, works with medical and program directors on maximizing the patient care experience, expectations, and outcomes through standardization of clinical patient readiness/optimization of care pathways. Participates in the development of Orthopaedic Practice Standards including pre-op, post-op, and discharge orders/instructions.

2. Searches for innovation and change, assisting in continual advancement of the program as orthopedic models of care evolve.

3. Facilitates development and delivery of patient education materials and programs specific to Joint Replacement and spine surgery.

4. Participates in marketing for service lines and community outreach events.

5. Collects, manages, trends, and shares data. Reports outcomes to facilitate improved standards of care. Develops and maintains scorecards on key processes and outcomes for patients. Leads process improvement using PDSA and other tools to model a culture of continuous process improvement.

6. Establishes a Joint and Spine clinical pathway and monitors and reports variances to appropriate departments.

7. Develops relevant performance improvement indicators to improve outcomes.

8. Maintains statistical data on all patients admitted to the Total Joint Replacement Program.

9. Participates in the Joint Spine Steering Committee and provides program updates and statistical outcomes.

10. Leadership duties to include responsibility for own actions, holds self and others to high ethical and performance standards, and continually strives to improve levels of individual, team, and organizational performance. Conducts and coordinates departmental in-services and meetings and serves as the liaison for Orthopaedic Program with other departments. Assists with development of goals, policies, standards and plan of service for the department and coordinates activities relative to student affiliation programs as needed. Effectively leads through changes in the workplace as well as prepares and supports those affected by change. Provides regular and timely performance feedback; develops employees’ skills, encourages growth and participates in the annual review process.

11. TEAMWORK & FISCAL ACCOUNTABILITY: Creates an environment that motivates superior performance and establishes collaborative relationships and networks to achieve objectives. Participates in the orientation and training of other healthcare team members and performs as a clinical instructor/preceptor when necessary. Supports a culture of excellence and contributes to providing quality, cost effective services and contributes ideas for cost reductions or improved efficiency without sacrificing quality.

12. Directly oversees Orthopaedic Nurse Navigators.

13. Serves as the Chair of our Orthopaedic Quality meetings.

14. Represents Orthopaedics on the patient education committee.

15. Member of the Infection Prevention Committee.

16. Serves as a representative at the system level for Orthopaedic system initiatives.

17. Monitors and validates the AJRR registry.

18. Partners with the manager or director to review quality metrics of the department.

19. Partners with the educator/clinical specialist to encourage certification.

20. Maintains a state of continuous readiness for reg