About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer, Location & Schedule  

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $22.53-33.80/hour. New hires are typically brought into the organization with a starting pay between $22.53-26.50/hour, based on education and experience.

This is an on-call position, which means it is a part-time, hourly role, and can work no more than 39 hours per week. This position is eligible to enroll in the City and County of Denver’s 457b retirement plan. This position is not eligible for other additional benefits. On‐call positions may have routine or variable work schedules.

In this position, you can expect to work 20 hours per week, over 2-3 days, in office. After the initial training period, we may offer flexibility to work from home 1 day (subject to change based on business needs). We are based in the Wellington Webb Building, 201 W. Colfax Ave., Denver, CO 80202. Employees must work within the state of Colorado on their off-site days.

Please note: Downtown parking expenses are the responsibility of the employee.

Who We Are & What You’ll Do

The Administrative Assistant will join the Communications and Public Affairs team for the Department of Community Planning and Development in its function as custodian of records, in compliance with the Colorado Open Records Act. The position responds to open records requests, providing technical and operational support to the public, internal staff members, and other city departments/agencies while maintaining a working knowledge of relevant regulations, policies, standards, and procedures. 

Specifically, as the Administrative Assistant, you will: 

• Receive, process and fulfill requests for records related to planning, zoning, landmark preservation, building plans and building permits in Denver.

• Follow the Colorado Open Records Act (CORA)  and other state, federal and local regulations to ensure records requests are fulfilled accurately and on time. 

• Utilize a variety of systems to research, coordinate and compile records for the purposes of fulfilling requests as well as filing and retention.

• Review and redact information from files to ensure confidential and protected information is not disseminated.

• Assist in digital records management for the department across shared drives and Teams/Sharepoint.

• Review and evaluate forms, applications, computations, documents, and/or other information to determine accuracy, completeness, acceptability, or compliance based on records practices or legal requirements. 

• Determine and evaluate facts and make decisions without the benefit of direct guidance or supervisory review where the cost of correcting errors could be substantial in either time or money. 

• Recommend improvements or solutions to problems within a range of specified, acceptable, and/or standard alternatives and technical practices. 

• Provide specialized information, identify problems within a defined scope, and have the authority to resolve discrepancies, and follow up on requests or complaints. 

• Respond to sensitive inquiries and problems related to the specialized/technical area and resolve problems by making reliable decisions. 

• Support additional communications and records projects, as needed.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

This position will work very closely and frequently with our external customers. Our ideal candidate will have excellent interpersonal and customer service skills. 

Additionally, our ideal candidate has some or all the following experience, skills, and characteristics: 

• Ability to communicate professionally and effectively, verball