Payments- Public Sector Receivables -Product Delivery Associate

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
 As a Senior Product Delivery Associate in Public Sector Receivables, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
 Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Forecasts monthly, quarterly and annual volume and revenue and provides reporting on monthly actuals, both internally, and as contractually obligated, to clients
• Analyzes expense impacts of client-driven change requests and implement pricing adjustments to maintain or improve profitability
• Proficient in all manual billing processes for Federal Government clients
• Provides comprehensive support for RFPs, pricing strategy/modeling, and business proposals
• Communicates with clients regarding product defects and resolution planning

Required qualifications, capabilities, and skills

• This role supports US Federal government contracts that require, U.S. citizenship or lawful permanent status 
• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes 
• Demonstrated strength in analytical and excel skills
• Excellent communication and diplomacy skills to work cross-organizationally, influence others, drive results/change, and implement projects/processes

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Experience with Agile delivery framework

A Government Security Clearance may be required for this position. This includes, but is not limited to:

• Fingerprints  
• Credit Check  
• Employment History  
• Tax Filing History (possibly)
• References (possibly)  
• Proof of U.S. Legal Permanent Residence

 

 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our