Senior Program Manager- New Product Introduction

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI!

CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.

This Senior Supply Chain Program Manager role presents an exciting opportunity to influence a part of the cloud business. As part of the Supply Chain NPI team, this role will be responsible for utilizing their technical understanding of the business to effectively launch new cloud solutions with a supply chain readiness framework. This role will act as a key point-of-contact for Engineering Business Groups and Hardware Infrastructure Engineering (HIFE) Groups to deliver scalable execution. As Microsoft's cloud business continues to grow, the ability to deploy new offerings and hardware (HW) infrastructure on time, in high volume with high quality and lowest cost is of paramount importance.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

In this role, you'll oversee supply chain readiness for new cloud solutions, focusing on collaboration with product teams, the product group, datacenter infrastructure, and supply chain functions to develop and implement a framework that ensures customer requirements are met. 

Specific duties would include:

• Working with cross-functional stakeholders and bringing your own thought leadership to define an NPI readiness strategy, including; conducting risk management efforts.
• Providing insights and identifying schedule acceleration opportunities
• Conducting cost-benefit analyses and other analytics to examine performance and influence decisions
• Having an in-depth understanding of the product’s technical attributes, milestones, deliverables, and interdependencies
• Using technical experience and product knowledge to have effective engagements with Engineering to ensure schedule, risk, issues, quality, and product changes are aligned to business and customer needs
• Operating effectively in ambiguity- applying process where it creates value, and designing process where it’s needed
• Using program management tools and communication methods to ensure common understanding of the plan of record with stakeholders, holding them accountable to following the schedule
• Influencing across organizational boundaries to achieve broad business goals by early lifecycle engagement
• Scaling NPI processes to increase clarity and simplify execution

Other

• Embody our Culture and Values

Qualifications

Required Qualifications:

• Bachelor's Degree Engineering, Supply Chain Management, or related field AND 4+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics
  • OR equivalent experience in engineering, manufacturing, operations or a related area.
• 4+ years of experience in Supply Chain, High-tech Manufacturing, New Product Introduction, Sourcing, Operations or related fields

Other Requirements: 

Ability to meet Microsoft, customer and/or government securi