Sales Order Entry Coordinator
Endress+Hauser GroupAbout the role
Are you passionate about process automation and driven by a strong team spirit?
Then come and join us and be part of our highly qualified and enthusiastic teams.
Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. As a family-owned company, we value collaboration, trust, and long-term growth. Our flexible career paths and continuous development opportunities empower our employees to achieve their professional goals.
We are currently looking for a Sales Order Entry Coordinator to reinforce our Logistic team.
What is the role about?
As a Sales Order Entry Cordinator, you will play a key role in ensuring a seamless customer experience. You’ll be the central point of contact for order-related matters, working closely with internal teams and customers to guarantee smooth and timely deliveries. Your mission is to keep the order process efficient, accurate, and customer-focused.
Which tasks will you perform?
- Act as the trusted link between customers and internal departments, ensuring clear and proactive communication.
- Validate and process customer orders with precision, from entry to invoicing.
- Coordinate with logistics, sales, and finance teams to guarantee on-time deliveries and resolve any issues quickly.
- Monitor and optimize order flows, anticipating challenges and finding solutions before they impact the customer.
- Manage returns, adjustments, and documentation with professionalism and attention to detail.
- Contribute to continuous improvement by following KPIs and supporting best practices.
What do we expect from you?
- You hold a Bachelor’s or Master’s degree or you have a previous work experience of at least 2 years in customer service.
- You are proficient in Dutch & French
- You are accurate and pay attention to details.
- You can switch easily between the different assignments and you stay motivated under pressure.
- You’re customer oriented and you like solving problems. You have a sense of urgency when handling issues.
- You are IT literate (windows applications), knowledge of SAP is a plus.
What can you expect from us?
We offer you a wide range of learning and training opportunities to support your personal career development in an international environment. You will work in a pleasant working environment with nice colleagues and in a state-of-the-art building that is located in the Brussels region and is easily accessible by public transport and car.
We offer you an attractive salary package and additional interesting benefits like hospitalization insurance, group insurance, cafeteriaplan & bonus systems. Moreover, we attach great importance to a good work-life balance and offer home working possibilities.
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