Operations Supervisor

Key responsibilities & duties:

• Contact to the customers/shippers to get Booking requests, release Booking
  confirmation
• Contact to carriers/airlines/vendors to solve all issues during Booking handling
• Submit SI/VGM to carrier/airlines, issue HBL/HAWB
• Declare AMS/ISF/ACI/AFR…
• Follow up, track & trace shipment until arrival
• Do debit note, settle payment to carrier/airlines, release cargoes
• Coordinate with oversea agent/KAM/sales to handle cargoes
• Manage all shipments/troubles in a team
• Cross-department communication with colleagues
• Communication and alignment with regional functions in English language
• Other related jobs under the assignment of Senior Operation Manager

 

Academic or trade qualifications/ Work experience and skills:

• Bachelor degree in Business Management, Major in Economic/Foreign
  Trade/Maritime or Engineering with subjects like logistics, port management and
  shipping.
• Experience candidates in Shipping/Forwarding/Logistics , especially for US/CA
  trade lanes
• Outgoing & Friendly
• Service minded
• Engaged and flexible
• Strong negotiation, communication and presentation skills;
• Innovative - trying to see possibilities rather than problems
• Works independently and good at team working
• Good English skills