Clinical Systems Analyst

The Clinical Systems Analyst is responsible for planning, implementing, and supporting projects related to clinical Information systems and applications. This includes participating in developing workflows, configuring systems, updating documentation, and training of and supporting systems and general staff on application functionality. The Clinical Systems Analyst will work collaboratively with Operations staff, Quality Assurance (QA), and other applicable departments to develop, maintain, and enhance processes, and to integrate clinical systems throughout clinical teams at CTI. The Clinical Systems Analyst serves as liaison to all CTI functional departments and to external organizations, sponsor representatives, and vendors for clinical systems application services.

What You'll Do

• Apply skills and knowledge of clinical systems and applications in support of assigned applications and expectations.
• Identify the source of problems, such as system, training, or process, and recommend and initiate appropriate corrections in cooperation with other team members, vendors, sponsors, and end users.
• Train Clinical Operations staff and end users on new technologies and enhancements.
• Guide Clinical Operations staff and users through complex application functionality.
• Analyze issues and problems reported by users and identifies technology solutions.
• Participate in new system implementations and upgrades to ensure continuity of applications and system output.
• Provide high-level customer service, promptly responding to end user requests for support, including troubleshooting, problem solving, report development, training, or system enhancements and correction testing.
• Work with Information Technology (IT), QA, and Clinical Operations departments to improve processes, increase accuracy, create efficiencies, and achieve overall goals of the department(s) and CTI.

What You Bring

• Bachelor's degree preferably in information technology, biological science, nursing, or biomedical field, or the equivalent of education and experience
• Preferably 2 years of experience working in a clinical research environment

About CTI

CTI Clinical Trial and Consulting Services is a global, privately held, full-service clinical contract research organization (CRO) focused on the advancement of treatments for chronically and critically ill patient populations. We assist clinical research throughout the lifecycle of development, from drug concept to commercialization. CTI is headquartered in the Greater Cincinnati, OH region with global operations in collaboration with pharmaceutical, biotechnology, and medical device firms. For more information, visit www.ctifacts.com 

Why CTI?

• Advance Your Career – We support career progression through a structured mentoring program and leadership courses that provide the support needed to grow. We also value ongoing education and training through tuition reimbursement and a dedicated training department.
• Join an Award-Winning and Valued Team – We have an award-winning unparalleled culture that can be felt by our employees across 60 countries. We support a work-life balance and the importance of time with family by offering generous health benefits and vacation packages, hybrid work from home opportunities, and paid parental leave. We also encourage care for the world around us through our unique CTI Cares program.
• Make a Lasting Impact – We focus on moving medicine forward by working on treatments for chronically and critically-ill patients, who depend on us to bring life-changing therapies to market.

Important Note
In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page.

Please Note

• We will never communicate with you via Microsoft Teams or text message
• We will never ask for your bank account information at any point during the recruitment process