Account Manager - API Platform

<div class="content-intro"><p><strong>About NexHealth</strong></p> <p>Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor’s appointment and fill out a clipboard in the waiting room?</p> <p>NexHealth’s mission is to <strong>accelerate innovation in healthcare</strong> by connecting patients, providers, and developers.&nbsp;We’re building the <strong>infrastructure layer for modern healthcare, </strong>connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem.</p> <ul> <li>Founded: 2017</li> <li>Headquarters: San Francisco, CA</li> <li>Funding: $177M Series C&nbsp;</li> <li>Employees: 200+</li> <li>Trusted by tens of thousands of providers and hundreds of health-tech developers — forging the infrastructure layer that modern healthcare needs</li> </ul></div><p><strong>About the Role</strong></p> <p>The Synchronizer API is the strategic core of NexHealth. Hundreds of health-tech companies, from innovative venture-backed AI startups to established healthcare enterprises, are in production on it today. The foundational work is done. What determines the revenue trajectory from here is how deeply those companies expand.</p> <p>This role owns that problem. The Account Manager is the primary commercial and technical relationship for the existing customer base. The mandate is straightforward: understand what each customer is building, identify where they can go further with the API, and drive the expansion that follows. This is not a support function. It is a revenue role.</p> <p>The customers you will manage span a broad spectrum of healthcare technology, including Voice AI platforms, Revenue Cycle Management tools, patient engagement products, dental and medical practice intelligence software, and practice automation companies. The common thread is that they are all building on NexHealth infrastructure, and the depth of that relationship is largely untapped.</p> <p><strong>What You'll Do</strong></p> <ul> <li><strong>Own revenue expansion for the existing customer base.</strong> Your primary metric is net revenue retention. You are accountable for growing the book, not just protecting it.</li> <li><strong>Drive multi-location growth.</strong> The largest expansion lever in the business is moving customers from one or two locations to ten, fifty, or more. You understand each customer's footprint, their growth trajectory, and the conversation that closes the next tier.</li> &