Quality Practice Specialist (SHPC4) - Spokane Central

Posting number: 2026-06575

Department: Dept of Children, Youth, and Families

Division: CW Field Operations - Region 1

Job classification: SOCIAL AND HEALTH PROGRAM CONSULTANT 4

Posting type: Open & Promotional

Categories: Social Services

Summary

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community."

Job Title: Quality Practice Specialist (SHPC4)
Location: Spokane, WA (Spokane Central Office) Hybrid - work will include a mixture of in-person, telework, and field work. This position will require frequent travel to offices within Region 1 as well as occasional travel outside of the region for statewide meetings. The selected candidate can choose a workstation from any DCYF Region 1 office. For a detailed view of DCYF's regional boundaries, Click Here.
Closes: 8/20/26
Salary: $78,504 - $105,612 Annually

We're looking for a Quality Practice Specialist (SHPC4) who is interested in being a trainer and mentor to an amazing team of Social Service Specialists. Would you like a career where you make a significant difference in the lives of children? If so, apply today! 

Click here to learn more about DCYF.  

The Opportunity:
The Quality Practice Specialist (SHPC4) position is a critical lead role designed to increase consistency of practice in child welfare cases to improve child safety outcomes and the overall quality of investigations, assessments, and interventions.  In this role, you'll provide consultation services and mentoring to new and experienced staff. This position trains to the delivery of program-specialized casework in the investigation and assessment of child abuse and/or neglect, and provides performance-related feedback to Supervisors and Area Administrators,

Some of what you will get to do:

• Demonstrate, monitor, teach, observe, and mentor field operations staff.
• Provide consultation services to new and experienced Social Service Specialists to improve the quality-of-service delivery and safety outcomes to children and families in child welfare cases.
• Consult with, direct, and support Social Service Specialist staff who are managing high-risk/complex cases.
• Conduct periodic, or upon request, observation of Social Service Specialists to ensure consistency of standard of practice expectations.
• Review region, local office, and unit child welfare program goals, identify needs, and work on meeting set targets for improvement in practice and child safety. 
• Review cases, analyze compliance with state and federal requirements, policies, and procedures, and implement formal and informal training and action plans to address deficiencies.
• Liaison with community partners.

Required Qualifications:
Equivalent education and experience totaling nine years in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
OR
One year of experience as a Social and Health Program Consultant 3 or equivalent,
OR
Two years of experience as a Social and Health Program Consultant 2 or equivalent,
OR
A Bachelor's degree in social work, a health or social science, public administration or a related field; and five years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs,
OR
A Master's degree or higher in social work, a health or social science, public administration or a related field, and four years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs,
AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Not