Small Business Center Director

Posting number: 202600115

Department: CHIEF OF STAFF

Division: Workforce Development

Job classification: Small Business Center Director

Posting type: Open

Categories: Business

Summary

The Director of the Small Business Center (SBC) is responsible for the total operation of the Small Business Center. Responsibilities include actively engaging with Moore and Hoke County communities, embedding themselves within community activities, identifying local small business needs, and providing strategic support to ensure businesses thrive. This position requires proactive partnership development and the maintenance of strong relationships with community stakeholders, local leaders, and agencies to create impactful workforce solutions. As a key member of the Workforce Development and Corporate Partnerships team, this role also requires strong internal collaboration and strategic communication with teammates to align efforts and deliver high-level, integrated workforce solutions. Additionally, the role involves coordinating and implementing seminars, continuing education classes, and outreach activities, while consistently promoting the SBC’s resources.

Examples of duties

Duties and responsibilities include, but are not limited to, the following:

• Provide confidential, personalized consultation to prospective and existing small business owners regarding business structure, business plans, financial analysis, capital access, and marketing.
• Proactively engage and embed within Moore and Hoke Counties to understand the specific and diverse needs of the local communities.
• Build and maintain strategic relationships with key stakeholders, including local business leaders, government agencies, educational institutions, chambers of commerce, and nonprofit organizations.
• Develop and maintain visibility and accessibility through regular participation in community events, forums, and meetings.
• Monitor small business trends and proactively initiate activities to ensure the SBC remains responsive to evolving community and economic needs.
• Plan, schedule, and evaluate seminars and workshops, ensuring quality training that equips entrepreneurs and small business owners for success.
• Perform administrative tasks related to SBC management and operational effectiveness.
• Promote the SBC through community presentations, public speaking engagements, and targeted marketing campaigns.
• Serve actively on college, local, and state committees, advocating for small business and entrepreneurial support.
• Attend and represent the SBC at professional development conferences, networking events, and stakeholder meetings.
• Maintain compliance with college policies and procedures, recruit trainers, and manage instructional staff for seminars and classes.
• Prepare, manage, and monitor the SBC operational budget and report on accomplishments accurately and timely.
• Work collaboratively both internally within the College and externally, positively contributing to community and institutional objectives.
• Organize and ensure the Small Business Center Advisory Board is actively engaged, and proactively guiding the operations of the SBC based on community needs of the small business community in compliance with all state and federal guidelines.
• Ensure SBC program goals align with the vision of Workforce Development & Corporate Partnerships and the strategic plan of the College.

Knowledge, Skills, & Abilities:

• Ability to foster meaningful relationships and partnerships at multiple community levels.
• Strong public relations, communication, and presentation skills.
• Ability to assess, research, and analyze local business trends and data.
• Skilled in developing strategic initiatives aligned with community needs and organizational goals.
• Proficiency in managing multiple projects with varying deadlines and requirements.
• Knowledgeable in small business development, economic principles, budgeting, financial reporting, and counseling techniques.
• Demonstrates a positive, team-oriented mindset by actively contributing to team goals, communicating effectively, and supporting colleagues to drive shared success.

Other Requirements:
Must complete SBC director credentialing program within three years of hire and maintain professional competency with ongoing training as required.

Additional Responsibilities:
Other duties may be assigned as deemed appropriate and/or necessary by [President |  VP | Dean | Department Chair/Supervisor

• Other duties as assigne