Claims Associate II - Auto

Zurich is currently hiring a Claims Associate II to join their Auto Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. At this level, you will manage liability and property damage claims caseload that consists of low to moderate exposure.  You will own your assigned claims from end to end, resolving claims according to best practices.  As part of Zurich North America’s commitment to service excellence, you will build partnerships with customers and brokers, and may be aligned to specific accounts. 

 

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.  The candidate selected for this opportunity should be able to report into the following North American Claims offices: 

• Addison, TX
• Atlanta, GA
• Rocky Hill, CA
• Gold River, CA
• Schaumburg, IL 

 

Basic Qualifications:  

• Bachelor’s Degree and no prior experience required in the Claims area

            OR

• High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area
• Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area

           AND

• Must obtain and maintain required adjuster license(s)
• Experience with Microsoft Office

 

Preferred Qualifications: 

• Insurance industry, medical terminology, or medical billing knowledge
• Analytical and organizational skills
• Ability to multi-task
• Strong communication skills
• Adapt to a changing environment

 

 

 

 

 

 

 

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. The hourly range provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. Compensation may exceed the hourly rate listed based on the evaluation of skillset and experience. For additional information about our Total Rewards, click here. Other rewards may include short term incentive bonuses and merit increases. The starting hourly range for this position based on the following location is $21.49 - $29.57.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

 

A future with Zurich. What can go right when you apply at Zurich?

 

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our