Retail Sales Associate Pool - Aria

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:  

As a Retail Sales Associate at the Aria Pool, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to provide delightful shopping experiences for guests will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences, providing seamless checkouts, and maintaining presentability and product stock levels, you play a crucial role in elevating the overall guest experience.

THE STARTING PAY: $17.00 hourly

THE SCHEDULE:

Pool Hours of Operation

Monday - Thursday: 9:00 AM - 5:00 PM

Friday - Sunday: 9:00 AM – 6:00 PM

THE DAY-TO-DAY:

• Interact warmly with all guests, applying our SHOW Service Basics program, to create memorable WOW Moments

• Greet and engage with guests, smiling, and hearing their stories as you offer tailored product recommendations, drive sales and complete transactions within the POS registers

• Deliver exceptional service to guests by utilizing problem-solving skills, meticulous attention to detail, and prioritizing guest safety

• Professionally market general merchandise and fashion items for men and women, including swimwear, beverages, and snacks

• Ensure a clean and safe shopping environment by maintaining store cleanliness and organization, and consistently replenishing the floor from the stock room

• Own the guest’s experience and report any opportunities for improvement to Retail Management

• Follow all Retail, POS, and Cash Handling procedures

THE IDEAL CANDIDATE: 

• Work Schedule: Work varied shifts, to include weekends and holidays

• Work Conditions: Ability to work outside in different weather conditions.

• Experience: Prior customer service experience in a retail setting

• Customer Service Skills: Strong customer service background, with the ability to create personalized experiences and address guest needs promptly and professionally.

• Resort/Casino Experience: Familiarity with the dynamics of working in a resort or casino environment, adept at managing high-energy guest interactions.

THE PERKS & BENEFITS:  

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off-shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11811

Are you ready to JOIN THE SHOW? Apply today!