Lead Family Advocate

Description

Primary Responsibilities/ Tasks: 

1. Ensures programs compliance with federally   mandated performance standards in family services, family and community   engagement, community partnerships and ERSEA. (Eligibility, Recruitment, Selection,   Enrollment, Attendance).

2. Schedule, monitor, and participate in recruitment activities   throughout the year to maintain full enrollment across all programs.

3. Participate in Agency wide outreach events.

4. Review and approve all applications at the Children Center to ensure   compliance with enrollment standards, verify income and eligibility   qualifications, and ensure accurate data entry into appropriate databases.

5. Guarantee full enrollment of all funding streams and ensure vacancies   are filled within 30 calendar days.

6. Maintain and update monthly waiting lists for programs.

7. Monitor and maintain an 85% Average Daily Attendance (ADA) monthly to   ensure program funding and operational efficiency.

8. Ensure that family   engagement activities are actively taking place at the center, including planning,   organizing and facilitating training, workshops, monthly meetings, transition   events, and family-oriented activities. 

9. Implement program-wide parent curriculum with fidelity and collaborate   with families to identify needs, strengths, and goals through a family   partnership process.

10. Ensure 100% of families have an Economic Mobility Plan/ Family   Partnership Agreement in place and monitor progress towards meeting goals,   aiming for an 80% success rate.

11. Actively recruit   families to participate in Parent Center Committee and the Parent Policy   Council.

12. Coordinate and maintain the center's monthly calendar of events,   ensuring all family engagement activities and meetings are included and   distributed in a timely manner. 

13. Ensure consistent and updated data entry in all database systems for   regular reporting, including family partnership agreements, referrals, family   and child data. 

14. Assist with compiling and   submitting annual Program Information Report (PIR) data.

15. Manage a caseload of 40 families, providing   direct support and advocacy to meet their needs.

16. Lead the effective hiring of Family   Advocates, oversee onboarding processes, monitor staff attendance, ensure   staff complete required training hours, and provide supervision to ensure   high-quality staff performance and development.

17. Prepare for and participate in program audits, ensuring all necessary   documentation and data are available, and assist with the preparation and   implementation of corrective actions plans as needed.

18. Complete any other duties as assigned by the   Center Director and The Family Service Coordinator.

Organizational   Competencies:

Leadership:

· Takes initiative and is empowered to lead   within the position.

· Influences others in a positive way.

Customer Service:

· Complies with the service expectations of   internal and external stakeholders (results oriented).

· Assertive communication with others (verbal, not verbal and written)

Productivity:

· Oriented to high efficiency and quality   standards.

· Committed to compliance with deadlines with   diligence. 

· Demonstrates accountability.

Innovation:

· Incorporates technology to day-to-day processes to   drive results with efficiency.

· Promotes creative solutions to problems. 

· Propose new ideas to improve the processes. 

Teamwork:

· Demonstrates the ability to adjust to   situations of change in a positive manner.

· Promotes interaction with others based on   respect, courtesy, transparent communication, and optimism.

· Values the opinion of others and listen to different   perspectives.

Requirements

Qualifications   and Experience Requirements:

? Bachelor's Degree in Social Work,   Human Services, Counseling, or closely related field. (Bachelors preferred).   (Official transcripts required to validate educational credentials.)

? Previous experience in family advocacy, social work, counseling,   community engagement, or related roles.

? Knowledge of federal and state regulations related to early childhood   programs.

? Ability to work collaboratively with diverse families and community   stakeholders.

? Available to work evenings and weekends as needed for outreach   events.

? Proficiency in database management and record-keeping systems. 

? Strong written and verbal communication skills. 

? Ability to converse, read and write Spanish and English (preferred).

? Ability to analyze and use data to inform decision-making.

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