REVENUE PROGRAM ADMINISTRATOR I - SES - 73006098

Requisition No: 858331 

Agency: Department of Revenue

Working Title: REVENUE PROGRAM ADMINISTRATOR I - SES - 73006098

 Pay Plan: SES

Position Number: 73006098 

Salary:  $65,270.28 - $134,665.56 / annually 

Posting Closing Date: 08/21/2025 

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Florida Department of Revenue

Child Support Program

Revenue Program Administrator I - SES

Tallahassee

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position in the Department of Revenue’s Child Support Program Compliance Process responsible for management of the Compliance Remedy Selection team; Case and Order Establishment Process responsible for the Establishment Process; and in Customer Service. If you enjoy working with teams, data, and problem-solving, this may be the position for you. Your duties would include:

• Assisting team members and management with identifying areas in need of improvement, identifying root causes of performance issues, developing performance improvement plans and implementing those plans.
• Leading the development of operational plans in support of the Program’s strategic initiatives, strategic projects, and process projects.
• Initiating, developing, and implementing projects with the potential for program wide impact.
• Coordinating projects with operational processes, support processes, region team members and external partners.
• Developing and implementing procedures, work instructions and training for operations.
• Reviewing and analyzing activities to ensure operational actions are performed correctly and operational procedures are effective.
• Performing workflow analyses to identify and implement changes leading to improved business process efficiency.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue. 
• Two years of experience communicating verbally and in writing with internal and external partners. 
• Two years of experience facilitating meetings and/or work groups.  
• Minimum two years’ experience leading teams and coordinating projects with deadlines.*
• Minimum two years’ experience making recommendations for process improvements.

SUBSTITUTIONS:

• *A degree or education in project management or organizational leadership may substitute on a year for year basis for the required experience.

PREFERENCES:

• Five years of experience working in the Child Support Program.
• Minimum two years’ experience analyzing performance measures, process functions, and operational plans. 
• Minimum two years’ experience monitoring data and workflows
• Minimum two years’ experience providing guidance and direction on procedures
• Minimum two years’ experience teaching, instructing or coaching others.

SALARY: $65,270.28 - $134.665.56

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW<