General Manager (Toyota Arena)

Position: General Manager (Toyota Arena) 
Department: Administration
Reports To: Regional Vice President
FSLA: Exempt
 

LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE
The General Manager of the Toyota Arena is responsible for overall management, promotion, and operation of the facility, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, marketing, security, production, maintenance, parking, and related operations by performing the following duties personally or through subordinates.

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.
•    Maintains active contact with the Client/Contract Administrator. Monitors Legend Global compliance with all provisions of the services contract. 
•    Aggressively promotes the use of the facility to maximize its utilization. 
•    Negotiates lease agreements as determined necessary and in the best interests of the facility. 
•    Negotiates contracts and agreements with event organizers, hosts, managers, and agents. 
•    Establishes and maintains effective working relationships with the Client/Contract Administrator, tenants, government departments and agencies, entertainment/convention industry, community, and civic organizations to encourage continual and regular use of the facility. 
•    Coordinates facility involvement with Convention and Visitors Bureau, as well as other appropriate destination marketing agencies. 
•    Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed. 
•    Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice. 
•    Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office. 
•    Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility. 
•    Assists and coordinates with the development of the annual operating calendar, activity schedules, projections for attendance and/or revenue. 
•    Conducts marketing, budgeting, and weekly staff meetings. 
•    Directs the development and administers the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets. 
•    Provides for control of day-to-day operations; assuring the coordination of plans, programs, and events; conducts post-event operational and financial review and analysis. 
•    Provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility. 
•    Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, agencies, departments, and individuals; assures and maintains the integrity of the facility and Legend Global in all forms of communication and personal contacts. 
•    Oversees and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits. 
•    Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state, and federal regulations. 
•    Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency a