Sr Instructional Designer

Job Summary
This role is responsible for defining, implementing, and sustaining the learning strategies for NiSource Gas and Electric Operations. Partners with line of business stakeholders and leadership to identify, project, and prioritize organizational competency needs. Develops and drives learning initiatives to meet business priorities. Drives continuous improvement through data-based decisions and processes.

Essential Functions

• Defines and drives alignment to business and strategic priorities through long-term forecasting and risk-based prioritization.

• Defines and drives continuous improvement initiatives to ensure training development and delivery processes are effective, efficient, and in alignment with organizational goals.

• Collaborates with business partners at all levels to identify organizational competence needs and creates, implement, and monitor effective training strategies.

• Develops, mentors, and supports Training Department staff to strengthen instructional quality, technical expertise, and alignment with organizational learning standards.

• Sets training development and delivery standards and best practices through industry relationships and align consistency across states.

• Monitors training and business competence indicators and metrics to provide data-based decision models to prioritize learning and process improvement initiatives.

• Creates, implements, and maintains processes to align competency and training requirements to business level work plans, resourcing, and qualification requirements.

• Leads teams to analyze, design, and develop key training initiatives.

• Evaluates, hires, supervises, and manages appropriate internal and contract resources to implement and sustain key training initiatives.

• Tracks and manages development and maintenance budgets (actuals/forecast) to ensure projects are prioritized to business needs.

• Researches and stays current with best practices in adult learning methods by participating in industry and learning benchmarking and conferences.

Required Qualifications For Position

• Bachelor's Degree in Instructional Program Design, Education, Leadership Development, Organization Development or equivalent combination of education, training and experience

• Advanced level experience in training facilitation and development for both classroom and eLearning environments

• Knowledge and extensive past use of a broad range of learning strategies and technologies

• Working knowledge of budgeting, forecasting, variance analysis and financial report design

• Excellent analytical and troubleshooting skills

• Excellent written and oral communication skills that include the ability to communicate sensitive, confidential, or complex information

• Strong collaboration and management skills

• Ability to work well across all levels of an organization

• Excellent computer skills, including Excel and other software applications

• An ability to manage multiple projects simultaneously

Preferred Additional Qualifications for Position

• Knowledge of gas operations and regulations including OSHA and DOT Operator Qualifications

• Experience working for a Gas Utility/Gas line of business

• Understanding of the Utility business environment and leadership philosophy, concepts and best practices

• Lean Six Sigma Certification-IASSC Lean Six Sigma or other process improvement certification Upon Hire

Physical Demands


The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultur