Facilities Dispatcher (Full-Time) - The Cosmopolitan

Become one of the stars behind the S.H.O.W. and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

THE JOB:

It is the responsibility of the Dispatcher to provide excellent internal and external Guest Service by using excellent service and communication skills to support the guest, engineers and other departments in their goals.

THE STARTING RATE: $21.00

THE DAY-TO-DAY:

• Manage computerized maintenance management systems; such as to prioritize, manage and dispatch maintenance team
• Recognize required needs of a fast-paced environment by using good judgment and the ability to multi-task; own all requests and complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction;
• answer incoming calls  and assist when necessary or direct calls to appropriate areas
• Prioritize guest requests/dispatches
• Knowledgeable of Hotel information to answer guest inquiries, and work under minimal supervision to complete tasks in a timely manner
• Maintain a constant awareness of safety and accident prevention 

WHAT YOU MUST HAVE:

• Availability to work varied shifts, to include weekends and holidays

IDEAL CANDIDATE:

• Strong and proficient computer skills
• Knowledge of Learning Management System (LMS), HotSOS, or Opera platforms
• Six (6) months of experience in guest services
• Familiar and comfortable using two-way radios

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!