Client Migration Specialist

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growingcompanies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is on a mission to empower fitness business owners with beautifully designed, easy-to-use software. Their Grow product—an advanced CRM built specifically for gyms and studios—is undergoing a transformational upgrade. As part of this rollout, they're migrating existing clients onto the newly rebuilt Grow CRM experience, and they’re looking for sharp, detail-oriented contractors to help them make it happen smoothly.

About the Role

Our client is looking for a Client Migration Specialist to join the Grow team on a 3-month contract to execute client account migrations within their CRM platform. This role involves

following a clearly documented set of migration procedures using Go High Level, ensuring each client's system is clean, structured, and ready for success on the new Grow platform.

 You’ll be working within a team, but this is a hands-on, task-oriented role that requires you to take ownership of your queue and deliver consistently high-quality setup work.

What you’ll do

● Perform full CRM migration for each assigned client based on standardized steps.

● Configure account settings, organize forms, workflows, and assets in Go High Level.

● Ensure accuracy and consistency in every migrated system.

● Communicate clearly and proactively if migration blockers arise.

● Collaborate with internal team members to escalate edge cases or client-specific questions.

● Stay aligned with our

Requirements

What You Bring:

● Experience with Go High Level is preferred — you must be confident in navigating and configuring accounts within similar environments

● Must speak, read, and write English at a fluent level.

● Excellent written communication skills — we expect clear, concise updates and documentation.

● Comfortable following detailed checklists and repeating defined workflows with precision.

● Tech-savvy and organized — you’ll be handling data and working across tools.

● Self-motivated and focused — this is a remote role with independent execution expected.

● Availability to work 40 hours per week, during U.S. Pacific Time business hours.

● Nice to Have

○ Prior experience with CRM implementation or client onboarding

○ Exposure to the fitness or wellness industry

○ Familiarity with SOPs and QA processes in fast-moving product teams

Don't meet every single requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

What You’ll Get:

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find

an environment that nurtures learning and provides opportunities for growth. You’ll have the

opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.

• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.

• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.

• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.