Account Manager - Commercial

Overview

We invite you to bring your experience and passion for various industries coupled with an understanding of applying geospatial technology to become an integral part of Esri’s Commercial Account Team focusing on Hi-Tech, Media & Entertainment, Consumer Goods & Services, and Financial Services. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps new and existing customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission and vision.

At Esri, we are committed to our users and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate in trade shows, workshops, and seminars.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the industry. Consistently conduct research and pursue professional development to anticipate customer needs.
• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 1+ years of enterprise sales and/or relevant consulting or program management experience
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding of account planning and opportunity strategy creation
• Demonstrated knowledge of GIS and new technology trends and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an organization
• Ability to travel domestically or internationally 25-50%
• Bachelor’s or master’s in GIS, business administration, or a related field, or equivalent work experience
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. 

Recommended Qualifications

• Understanding of GIS, Esri technology, and various industries as they relate to one another
• Experience managing the sales life cycle
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of industry fiscal year, budgeting, and procurement cycles

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is$66,560—$114,400 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating posit