Senior Quality Assurance Analyst

Who We Are

Second Dinner is an award-winning independent game development studio that is here to make the most fun games in the world. Not super fun games. Not SUPER DUPER fun games. We mean the MOST fun games. In fact, our game MARVEL SNAP has earned multiple Mobile Game of the Year Awards (Game Awards, DICE), Best Strategy Game (IGN), and the Apple Design Award for Innovation!

Second Dinner is a remote-first studio, so while we are headquartered in Irvine, California, most of our team is fully remote across the United States. We want the most talented teammates wherever they call home. A diverse team with varied perspectives makes us a better company and will help us make better games. If you can bring something new to the table and expand our point of view, that's a huge upside. 

Our QA Team

At Second Dinner, QA is an integral part of the business. We operate with a small, passionate internal QA team that works closely with our development partners as features and content are being developed.  This allows us to gain in-depth knowledge of the game and its systems and provide testing early in the development process.  As we’re a small team, we are able to be both agile and proactive, while still championing quality and risk assessment. We are supported by a large QA team at our publishing partners Nuverse, who provide extra test coverage, feedback, and quality control.

Your Role

Second Dinner has an exciting opportunity for an experienced and amazing Senior QA Analyst! This role will work closely with the backend, tools, and support services teams, providing quality support for the features and systems under the hood that drive the game. The QA analyst will own both test planning/design and test execution, evaluate risk management, and help grow the QA processes and best practices at Second Dinner. If you have a deeper understanding of QA processes and practices like SDLC, benefits of early testing, grey box testing, or automation support, and above all are passionate about providing quality gaming experiences, we want to hear from you! Even if you feel like you don't meet all of the requirements for a specific role, we encourage you to apply anyways. We look forward to meeting awesome candidates like you.

What You'll Do:

• Create, maintain, and review test plans for incoming features and systems

• Interface with developers across all disciplines to ensure full feature test coverage

• Interface with, guide, and monitor external QA team test efforts

• Execute initial feature and system testing

• Create and maintain feature documentation

• Assess automation needs and recommend solutions to increase test coverage

• Identify areas for test efficiency improvements through cheats/tools

• Evaluate external QA test results and bugs, and escalate high priority issues

• Monitor, reproduce, and create bugs for incoming player reports

• Evaluate and escalate product and project risks.

• Enter and escalate bugs clearly and effectively

• Verify bug fixes in a timely manner

• Provide qualitative feedback

What You’ll Need:

• Experience in QA with testing backend and support services

• Understanding of and experience using SQL

• Familiarity with using API testing tools like Postman

• Experience in a QA role generating and executing test design, test plans, and test cases

• Experience authoring test scripts or unit tests

• Understanding of QA's role in a variety of software development life cycles

• Experience developing and maintaining QA pipelines and workflows

• Experience with grey and white box testing methodologies

• Understanding and application of test automation

• Highly organized, autonomous, and self-driven

• Great written and interpersonal communication skills

Nice to Have But Not Necessary:

• Experience in QA with submission and mobile device testing on mobile