Front Office Staff

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

Keystone Pediatrics

Front Office Staff

Full-Time | No Holidays | Occasional Saturdays till Noon
 

Keystone Pediatrics is seeking a friendly, organized, and customer-focused Front Office Staff member to join our team. This position plays a vital role in creating a positive experience for our patients and families while supporting the daily operations of a busy pediatric practice. The ideal candidate will thrive in a fast-paced environment and be detail-oriented, highly organized, value teamwork, collaboration, and possess excellent communication and customer service skills.
 

Responsibilities:

• Greet and assist patients and visitors in a professional and courteous manner

• Schedule appointments and manage patient calendars

• Verify insurance coverage and obtain necessary authorizations

• Update patient demographics and medical information

• Collect payments and process transactions

• Answer and direct telephone calls

• Check patients in and out efficiently

• Maintain patient confidentiality and comply with HIPAA regulations

• Support the clinical team in a fast-paced healthcare environment
   

Qualifications:

• High School Diploma or GED equivalent required

• Bilingual in English/Spanish or English/Haitian-Creole a plus!

Keystone Health is an Equal Opportunity Employer