Postal Data Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Postal Data Analyst

About your role:
As a Postal Data Analyst, you will support postal operations by analyzing USPS-related data, reconciling postage activity, and executing daily production procedures. You will work closely with operations, finance, and technology partners to ensure accurate postal usage, optimize costs, and support data-driven decision-making. Your work will help us maintain compliant, efficient, and cost-effective mail operations for our clients.

What you'll do:

• Execute daily USPS-related procedures with accuracy and timeliness, including postage reporting and reconciliation activities.
• Handle small projects involving postage systems, postal reconciliation, and process documentation from planning through completion.
• Pull, analyze, and interpret postal and operational data to support operational and strategic decisions.
• Analyze business models and mailing scenarios to determine required effort, return on investment (ROI), and market or competitive comparisons.
• Identify and implement process improvements to enhance operational efficiency, data quality, and control effectiveness.
• Document business and technical requirements clearly and concisely, including decision criteria, assumptions, and acceptance measures.
• Apply fundamental concepts, practices, and procedures in postal operations and business analysis to achieve defined results and support compliance with USPS requirements.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 3+ years of experience in data analysis.
• 3+ years of experience analyzing data sets and business models to assess ROI, efficiency, and process performance in an operations or production environment.
• 3+ years of experience identifying and implementing process improvements in a production, fulfillment, or mailing operation.
• Experience using data analysis and reporting tools (for example, Excel, SQL, or similar tools) to extract, transform, and summarize operational data.
• Strong written and verbal communication skills, including experience documenting requirements, process flows, and procedures for cross-functional audiences.
• Bachelor’s degree in Business, Data Analytics, Operations Management, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with postage accounting, reconciliation, and postal reporting for high-volume mail environments.
• Experience in postal data analysis, postal operations, or a related business analysis function using USPS or similar postal systems and tools.
• Demonstrated knowledge of USPS terms, mailing classes, and core postal processes and systems in a production or fulfillment setting.
• Experience working with cross-functional operations, finance, and technology teams supporting large-scale production or mailing operations.

How you'll work:

• This role is on-site for 5 days, including one weekend day. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth