Senior Engagement Manager

Location: This role is 100% remote and open to those who reside in Texas, Austin, or are flexible within a 2-hour commuting distance to Austin.

About the job 

Testlio is a leading quality management company. Its unique approach combines humans and machines to help digital innovators assure quality products at scale. On 600K+ real devices. In 100+ languages. With 800+ payment methods. The company is 100% remote, with people in 150+ countries. It is female-founded; 46% of full-time people are women. Clients include Amazon, Athenahealth, Match Group, Microsoft, NBA, Netflix, PayPal, Uber, Wayfair, and many more. To learn more, visit www.testlio.com.

We are hiring a Senior Engagement Manager. As an Engagement Manager at Testlio, you will be a key player in driving strategic client success, growth, and overall testing team strategies within the Business Software, Commercial, Finance, Media and Entertainment industries. 

Reporting directly to our Americas region Client Services Director, you will take ownership of a portfolio of client engagements, ensuring exceptional results and value. You will be part of our Delivery Team and will work as a key member within a fully distributed services team, collaborating with Testing Managers, Test Leads, and testers from around the world.

Why you will love this job?

• Channel your passion for quality and be integral in bringing vision to reality for some of the most exciting companies in the world. 
• With a wide variety of customers in Testlio’s portfolio, you will be able to go through situations that you can’t find anywhere else - you will be dealing with multiple projects at hand and partnering with a wonderful team to build amazing app experiences for the most exciting companies in the world!
• You will help build amazing app experiences for people all over the world.
• Be the trusted go-to testing expert for your client.
• You will shape the current and future Testlio approach to client engagement. 
• You’ll work alongside and learn from strongly motivated and experienced co-workers from diverse backgrounds and locations while enjoying the flexibility of a distributed team.
• You have a chance to impact how an industry standard for quality is formed.

Why you will love being a part of Testlio?

• A true sense of belonging: the TestLion Pride is a global community of like-minded people who live Testlio’s six values every day. 
• Growth through learning: knowledge exchange and learning are central to working at Testlio. You’ll find that motivated, experienced TestLions with diverse backgrounds can always introduce you to new perspectives. 
• Enable human possibilities: your work at Testlio has a larger purpose. As a TestLion you will not only help our customers create well-built digital experiences for their users, but also create opportunities for Testlio's freelance network, and support social impact programs like Ignite.
• Freedom to roam: Testlio is a global company that embraces flexibility while setting standards to help you succeed in a remote environment by having clear expectations for working hours and communication. We look for opportunities to create engagement with TestLions around the world and we want to make sure you can take time off from work to rest. We honor national holidays in your home nation and provide a generous number of days off, including personal wellness days.
• Winning business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based, with 85%+ of our revenue recurring. Several of our largest clients have been with us for 7+ years and many spend $500K+/year with Testlio.
• Proven client results: Testlio’s people + software solutions expand testing coverage, improve release velocity, and contain quality assurance costs. Our unique approach (“fused software testing”) merges automated + manual testing, on-demand + dedicated resources, and quality + operations systems to unlock new levels of quality engineering value.   
• Great culture: Testlio’s is female-founded and is 46% women. Our purpose, vision, and values help drive positive mindsets and behaviors. People like working with each other and love the global scale of the company. We move fast and empower people on the frontlines to make decisions and own initiatives.
• Investment in you: Testlio is a global company, and