Business Process Analyst Senior

Job Description

Are you ready to write your next chapter? 

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.  

We’re looking for a Senior Business Process Analyst to join our ever evolving team to help us unleash the potential of every business.  

Are you ready to make your mark? Then you sound like a Worldpayer. 

What you’ll own  

• Documentation Mastery: Creating and maintaining project plans, white papers, and internal SOPs that ensure clarity and consistency across onboarding efforts. Process Assurance: Acting as a safeguard for process integrity—mapping roles, tracking responsibilities, and flagging gaps early. 

• Insight Generation: Analyzing data from ongoing or completed implementations to uncover trends, patterns, or friction points—helping the team stay proactive rather than reactive. 

• Special Projects: Jumping into evolving needs—whether that’s researching best practices for onboarding enterprise customers or evaluating the impact of new VAS products. 

 

What you bring 

• Strong working knowledge of Worldpay’s product suite, onboarding workflows, and enterprise customer touchpoints 

• Proficiency with Sharepoint, Excel and Salesforce 

• Proven expertise in documenting business processes, creating project plans, and developing team-level SOPs 

• Solid understanding of financial services regulations and systems development life cycles (e.g., waterfall, iterative) 

• Proficient in Lean, Six Sigma, or similar methodologies with experience in process mapping and quality assurance 

• Excellent communication and presentation skills—adept at translating technical and procedural details for diverse stakeholders 

• Sharp analytical and problem-solving abilities to identify trends, diagnose bottlenecks, and support team performance 

• Proactive, collaborative, and comfortable driving cross-functional alignment on new initiatives and special projects 

 

What makes a Worldpayer 

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one. 

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.  

 

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Worldpay is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $91,900.00 - $154,300.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by addit