Project Coordinator

Springboard Collaborative invites talented and passionate candidates to apply for the position of Project Coordinator. The Project Coordinator will be responsible for ensuring the efficient execution of projects and program operations and effective tools and resource management to high levels of stakeholder satisfaction. A successful candidate will be a masterful verbal and written communicator; be an innovative thinker who generates fresh, solution-oriented ideas; have solid organizational and time management skills, with the ability to balance multiple, competing projects simultaneously; be a self-starter with the impetus to get things done both independently and in collaboration with team members. This posting has a preference for candidates living in the Midwest (MI, IL, IN, WI).

Springboard Collaborative closes the literacy gap by closing the gap between home and school. We coach educators and family members to help kids learn to read by 4th grade. Springboard envisions a world in which all children have the requisite literacy skills to access life opportunities. The Project Coordinator supports this goal by directly and indirectly supporting program implementation for multiple partnerships and identifying operational improvement opportunities for existing and future stakeholders. 

The Project Coordinator will report to the Director of Project Management and work as part of the Program Operations Team. This is a great opportunity to support an entrepreneurial team to maximize the impact of a rapidly growing organization.

You can read more about the requirements, competencies, goals, and responsibilities below. We'd love to have you join us!

This is important

We are an equal-opportunity employer. Diversity is more than a commitment at Springboard Collaborative—it’s at the core of what we do and how we do it. No one can solve a problem better than those who experience it firsthand. That’s why Springboard aspires to hire a diverse team that is representative of the marginalized communities we serve.

We also know that having a diverse workforce makes for a better workplace. Springboard’s hiring process seeks individuals who value diversity of race, gender, sexual orientation, religion, ethnicity, national origin, etc.

Finally, if you’re passionate about an open role, we encourage you to apply— even if you don’t meet 100% of the qualifications listed in the job description!

Here are your priorities in the first year:

• You will achieve on-time completion of priority projects in your assigned portfolio so that projects accomplish the org-wide value of best-in-class work.
• You will identify, develop, and pilot initiatives that achieve measurable improvements in targeted partner and organizational outcomes.
• You will maintain high stakeholder satisfaction as measured by seasonal surveys.
• You will master tasks and workflows while delivering high-quality project work and communication across departments, fostering positive relationships, and leveraging resources for support.

Here are your responsibilities within and beyond the first year:

You coordinate tasks and projects that facilitate the implementation of Springboard’s product and improve internal operations. 

• Create and implement small-scale operational improvement projects 
• Utilize synchronous and asynchronous communication to drive for on-time completion of project tasks and milestones by all account team members so that there are limited to no delays in service provided to our external customers. 
• Negotiate risk mitigation plans and accurately manage changes to projects and their timelines with appropriate people

• Setup projects and additional discrete tasks for assigned partnerships and ensure tasks are assigned with appropriate due dates

You support Internal account teams with external partners.

• You support partnerships of varying complexity and will work with pilots, customizations, RFPs, and new district engagements.
• Attend and actively participate in external meetings to support program operations as needed
• Understand stakeholder motivations, facilitate conversations about and manage stakeholder expectations of operations and operational timelines
• Collaborate with and advise account team members on sharing operational information with external partner staff
• Create, populate, and maintain partner profiles for all assigned partnerships
• Coordinate system and cross-departmental tasks for all assigned projects through proactive and timely communication

You support SBC's internal team and its initiatives.

• Attend and participate in all internal team and organizational meetings while continuously working to identify information that will hel