Senior Application Developer - IT Solutions

TITLE 

Senior Application Developer

JOB SUMMARY 

The Senior Application Developer is responsible for supporting the university’s enterprise applications including on-premise, custom written, and cloud-based applications. The position will conduct system analysis; design, code, test, and deploy applications and application customizations, enhancements, workflows, and interfaces; and perform general system maintenance, troubleshooting, and support. Additionally, the Senior Application Developer is expected to contribute to and help guide the university’s enterprise application architecture and serve as a mentor and technical leader for their team. 

As a member of the IT Solutions team, the Senior Application Developer is expected to uphold the division’s mission to “empower an agile, digital university and elevate technology as a strategic institutional asset” and contribute positively to a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture within ITS.

ORGANIZATIONAL RELATIONSHIPS

Reports to:    Depending on domain expertise Associate Director of Integration, Analytics & Web Services; Manager of Digital Workplace Applications; or Senior Manager of Student-Centered Applications

Supervises:   No supervisory responsibilities

ESSENTIAL DUTIES - May include, but not limited to the following:

Application Development and Support (75%)

• Uses accepted application development and project planning methods to design, develop, test, implement, maintain, and support the university’s major enterprise information systems, interfaces, and related applications.
• Assists in the evaluation, selection, and implementation of new software systems and services, whether hosted onsite, custom developed, or provided as a cloud service.
• In collaboration with university partners, develops and/or reviews functional requirements and recommends technical solutions that reflect modern application development practices and maximize software capabilities, process efficiency, and user experience.
• Writes and maintains clear technical specifications and documentation, and provides training to users and technical support staff, as appropriate.
• Participates in system testing during software and infrastructure upgrade cycles, following test plans and documenting results.
• Performs routine system administration tasks as needed, including monitoring operations and performance.
• Provides high quality and timely application support, including responding to incident/ problem tickets and troubleshooting errors and issues with university enterprise systems.
• Works closely with product experience owners and project managers through all phases of software development lifecycle (SDLC) to ensure user experience design methodologies are included in software development.
• Serves as a liaison between system users and vendors to manage issues through to final resolution.

Technical Architecture and Leadership (15%)

• Develops an in-depth understanding of the architecture of the university’s enterprise ecosystem and core systems, including the functions and relationships of various subsystems, modules, and underlying data models.
• Researches, recommends, and pilots innovations in the technical architecture of enterprise systems, including leading or participating in projects, as assigned.
• Trains and mentors other Application Developers in their area. 
• Maintains the team’s documentation repository, takes a lead role in documenting code and common support procedures, and encourages and facilitates cross-training. 
• Stays current with emerging trends and advances in administrative computing that may have relevance to the university’s evolving needs and goals. Proactively educates other team members on findings and new insights.
• Continuously evaluates internal processes, procedures, practices, and standards and proactively proposes changes to bring greater efficiencies.

ADDITIONAL DUTIES

Participation & Support (10%)

• Maintains awareness of current practices and future trends in enterprise application architecture, agile methodologies, and application development technology and best practices.
• Represents IT Solutions and parti