Analyst, Pricing & Offer Management

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

Brightspeed – Consumer Products, Marketing & Experience

Brightspeed is seeking a Pricing & Offer Management Analyst to drive the development, execution, and optimization of our fiber and value-added services (VAS) pricing and promotions strategy. This role is part of the Consumer Pricing & Offer Management (POM) team and sits at the center of how we shape the commercial performance of our portfolio.

This position blends strategic pricing, competitive intelligence, performance analytics, and business case development to ensure Brightspeed’s offers maximize both unit growth and revenue, while staying aligned with market dynamics and sales distribution trends.

You will partner closely with Product, Marketing, Finance, Sales, Network Planning, and Legal to design pricing and promotions that win in the market, maintain financial discipline, and support our growth objectives.

Key Responsibilities

Pricing Strategy & Promotions Development

• Build and manage pricing and promotional strategies for Fiber and Value-Added Services (Wi-Fi, security, premium support, etc.).
• Evaluate competitive intelligence, market pricing trends, and product positioning to recommend proactive pricing adjustments.
• Use sales distribution, uptake curves, and attach-rate performance to optimize the balance between unit growth and revenue.
• Model and recommend entry price points, upsell paths, VAS attach levers, and promotional constructs (discounts, credits, bundles, trials).

Performance Analytics & Insights

• Analyze performance metrics (sales mix, churn, ARPU, take rates, promo-to-base conversion, VAS attach) to identify opportunities and gaps.
• Partner with Sales and CX to understand channel performance and determine whether pricing or promotion changes are required.
• Translate complex data into clear insights, dashboards, and recommendations for senior leadership.
• Analyze external and internal customer data using database queries (SQL), spreadsheet (Excel) models, web analytics tools (PowerBI/Looker/etc.), and statistical analysis tools

 Business Case & Financial Modeling

• Build business cases to quantify the financial impact of new pricing, promotions, and offer constructs.
• Conduct modeling for revenue impact, margin, NPV, ROI, IRR, and scenario analysis to support decision-making.
• Validate performance assumptions with Product, Network, and Finance teams to ensure financial accuracy and long-term viability.

Offer Management & Execution

• Develop standard and custom offers that balance competitiveness and profitability.
• Support the development of contract terms, offer templates, and internal pricing guidelines.
• Work with Marketing, Digital, and Sales to ensure pricing and promotions are implemented accurately and on time.
• Support approval processes for non-standard deals and ensure alignment with policy and financial guardrails.

Cross-Functional Partnership

• Collaborate with Legal, Sales, Product, and Finance to ensure pricing changes are communicated, approved, and implemented.
• Work with Product teams on new product introductions to define launch pricing, promotional windows, and offer structures.
• Maintain strong governance practices that minimize operational and financial risk.

Qualifications

What You Bring

• Bachelor’s degree in Business, Finance, Marketing, Economics, Data Analytics, or related field
• 3–5+ years of experience in pricing, financial analysis, offer management, or related commercial roles (te