Senior Manager, QMS

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: USA - VIRTUAL - US Tennessee 

Division: Solutions 
Job Posting Title: Senior Manager, QMS 
Time Type: Full Time

 

POSITION SUMMARY 
The Senior Manager, QMS works to assist and support the Director of Quality & Compliance to guide and lead the Regional Quality Team.  This position is responsible for ensuring that our warehouses and supporting centers adhere to the stringent standards set forth by our internal systems as well as expected with client programs.   This role will ensure compliance regarding execution of internal audits, instill the infrastructure for training regionally as it affects all entities and deploy system support for Operational Excellence.  The ideal candidate will have a strong background in quality management, standardization of operations over many different facilities within a logistics environment, excellent analytical skills, and a commitment to continuous improvement.

    
ESSENTIAL DUTIES AND RESPONSIBILITIES 
●    Oversee the execution of the Document Control System
●    Oversee the execution of simplified SWIs with collaboration from the SMEs. Tech Writers and GCL SOP documents
●    Update and support reporting through the MBR & QBRs
●    Process Optimization- Continuous Improvement, In Full Delivery (IFD), Ticketing systems (LEGO), RCCA
●    Collaboration with cross functional team to address quality issues and drive continuous improvement
●    Assure compliance to standards
●    Perform internal audits
●    Follow action items to closure
●    Monitor processes against set metrics
●    Report on trends
●    Assist in root cause analysis as needed to problem solve
●    Lead Visual Management Activities with direction and follow up
●    Other duties as deemed necessary by manager

SKILLS & ABILITIES 
Education & Experience: The successful candidate for this role must possess an in-depth understanding of quality assurance, team spirit, successful communication with a varying audience, problem solving and must be proficient with computer applications.  They should be able to orchestrate multiple projects and be able to prioritize as demand dictates. They will be professional, career driven, detail oriented and have strong analytical skills. 

Computer Skills:  Microsoft Office & G Suite a plus

Certificates & Licenses:  Must have a minimum B.S or equivalent hands on experience

Language Skills 
 
Mathematical Skills 
●    Good mathematical skills 
 
Other Skills 
●    Visual Management
●    Continuous Improvement
●    FMEA creation
●    Value Stream Mapping
●    Technical Writing
●    Project Management
●    Data Analysis
●    Auditing
●    Gap analysis
●    Process Audits
●    Process sustainability

CORE COMPETENCIES

    Independent Contributor

☐  Accountability
☐  Communication / Building Partnership
☐  Customer Orientation
☐  Developing Oneself
☐  Drive for Results
☐  Embracing Change
☐  Problem Solving
☐  Professional Competencies

 
 
PHYSICAL DEMANDS

Other Physical Requirements:  Must wear composite-toed boots, hearing protection, ability to travel by car or plane, high frequency of computer keyboarding, high frequency of viewing a computer monitor, etc.

WORK ENVIRONMENT 
Work is performed primarily in office during day and night shifts. The noise level in the work environment is usually quiet in office settings and moderate in other situations.

 

For this position, the expected base pay range is $140,000.00 – $150,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

 

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Bene