FT Public Safety Officer

Department:

11926 AMC BayArea - Public Safety

Status:

Part time

Benefits Eligible:

Yes

Hours Per Week:

24

Schedule Details/Additional Information:

1st shift Saturdays and Sundays, 3rd shift Mondays. Additional hours available.

Pay Range

$21.85 - $32.80

Major Responsibilities:

Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even     in challenging circumstances and in accordance with policies, procedures, and training. 

Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-    oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security     rules and regulations. Maintains Department uniform and equipment in good repair. 

Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not     limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures,     patient valuables management, and thorough contraband searches. Assists team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning. 

Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents. 

Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon  (CEW), handcuffing.) 

Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted     infants/children, fire, and active threats. 

Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury. 

Investigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation. 

Performs liaison rounding duties to cultivate close partnerships with all departments and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site. 

Liaisons with federal, state, and local law enforcement and first responder agencies. Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices. 

Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan. 

Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.

Licensure, Registration, and/or Certification Required:

Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not     required. 

A valid driver’s license issued by the Division of Motor Vehicle. 

For Illinois teammates must have completed State of Illinois 20-hour Basic Security Officer course 

For Illinois teammates: Firearm Owners Identification Card (FOID) issued by the Illinois State Police.

For Wisconsin teammates: Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ) 

Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter. 

Education Required:

High school graduate or GED 

Experience Required:

Typically requires 1 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property.

Knowledge, Skills & Abilities Required:

An above average level of em