Staff Accountant

About Us

Welcome to one of Arizona’s most beloved resorts: The Westin La Paloma Resort & Spa in Tucson. Our magnificent 250 acre desert resort is nestled in the foothills of Tucson's Santa Catalina Mountains and features 487 rooms and 60,000 square feet of meeting space. We have exciting employment opportunities to offer in our rooms division, food and beverage and administrative and general departments. There are health and welfare benefits for full-time associates and other offerings for all associates including paid time off, free meals daily in our associate dining room and a discounted travel benefit at any one of 6,000+ Marriott hotels worldwide. Want to learn more about joining our team? Join today! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

The individual will, over time, become a jack of many trades due to the opportunity to be trained and exposed to multiple areas within the accounting and finance operation. An upbeat outgoing individual with a passion and desire to learn and grow is the type of individual we seek to add to this existing dynamic team. The job responsibilities listed below are vast and are intended to provide a broad overview of not what is expected daily but more over time the areas we intend to train and expose the individual to in order to be able to fill in within certain areas as needs arrive. A wonderful opportunity for the right individual. Never a dull day!

Qualifications

Job Responsibilities:

• Revenue Audit 
• Daily processing of resort wide revenue to include country club.
• Role often requires researching and putting together what we refer to as the daily “puzzle”.
• Communication / interaction with hotel departments on an ongoing basis is necessary when needing key information to complete the revenue audit task.
• Work with Assistant Director of Finance (ADOF) and Director of Finance (DOF) at Month End to close out the month and provide financials to management company as well as hotel owner.

Other opportunities associate will gain exposure to over time.

• Hotel receivables -- incoming transient billing inquires & or group too!
• Receive, research and respond in a timely to all incoming hotel guest billing inquiries via incoming phone calls as well as the website where hotel guests can make inquiries.
• Address frequent issues impacting guest folios with FO Manager and staff.
• Document and track in order to have fact based information when presenting to FD Manager, DOF and GM.
• Hotel guest chargebacks 
• Receive, research & respond in a timely manner to all incoming bank chargeback inquires. 
• Monitor and manage response back to bank inquiry and keep ongoing tracking sheet by month with details on dates and email communication back to the bank (credit card companies). 
• Surface frequent re-occurring issues for improvement / resolution to FO Manager and document communications to have a historical audit trail.
• Misc:
• Assist General Cashier counting all cashier banks each month
• Assist with monthly inventory spot checks and verifications at Month End
• Flexible schedule (days of the week) and weekends when required when month end falls over WE dates. This will happened several times throughout the year.
• Weekly tracking and monitoring of all Credit Card terminals, vending machines, ATM etc. 
• Month End assistance with coordination of inventory verifications by the accounting department which may entail weekends, based on month end dates throughout the year.
• Projects - these will surface and be assigned from time to time. 
• All other duties that may be assigned with an expectation the individual has a passion to continue to learn, develop and be a contributing team player for the WLP Accounting and Finance department.

Experience, Skills and Experience

• Bachelor’s Degree in Accounting preferred but not required with appropriate experience
• Accounting and Hotel experience preferred.
• Strong and pleasant phone demeanor – comes naturally
• Strong organizational skills with attention to detail.
• Ability to compile facts and figures.