Principal Specialist, Corporate Security

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Principal Specialist, Corporate Security will be responsible for supporting the execution of security protocols and ensuring adherence to security policies and procedures. The receptionist/security officer will serve as the first point of contact for visitors, creating a welcoming and professional atmosphere. Greet guests, employees and staff with a friendly demeanor, ensuring they feel valued and well attended. Answer and direct incoming calls efficiently, providing accurate information and forwarding messages as needed. Manage visitor check-in and check-out procedures, ensuring security protocols are followed. Issue visitor badges and maintain a log of all visitors for safety and accountability. Work closely with other staff members to ensure smooth operations and support team objectives. Participate in team meetings and contribute ideas for improving reception services.

What You'll Do

• Assist in the enforcement of corporate security policies, protocols, and procedures.
• Support the execution of security measures, including access control systems, surveillance systems, and physical security protocols.
• Review Logbook, Temporary Post Orders and Revisions to Original Post Orders sections of post orders.
• Review any equipment and keys (if any) and ensure that it is in good condition.
• Monitor access control & VMS.
• Maintain a daily Security Officer Report and save in the guard force shared drive.
• Answer lobby desk phone and provide customer assistance.
• Issue visitor, contractor, and temporary access badges. Screen all visitors.
• Contact the Security Operations Center (SOC) for customer request approvals (desk unlocks, etc.)
• Maintain visitor logs.
• Assist with basic inquiries and provide information about the company services.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What You Have

Minimum education, skills and experience required.

• Demonstrated interest in corporate security and a basic understanding of security principles and best practices.
• Familiarity with security technologies, such as access control systems, surveillance systems, and incident response tools.
• Strong attention to detail and organizational skills, with the ability to follow established security protocols and processes accurately.
• Effective written and verbal communication skills, with the ability to communicate security-related information clearly and concisely.
• Ability to work collaboratively within a team environment, supporting the goals and objectives of the corporate security team.
• High school diploma or equivalent; additional certification is a plus.
• Previous experience in a receptionist or administrative role preferred.
• Strong communication and interpersonal skills.
• Proficient in MS Office Suite and basic office equipment.