Senior Technical Program Manager

Remote, United States

 

JOB OVERVIEW

As a Senior Technical Program Manager, you will be responsible for overseeing and executing various critical functions within our organization. This role requires a strategic mindset, exceptional leadership abilities, and a hands-on approach to drive operational excellence and facilitate our global expansion efforts.

KEY RESPONSIBILITIES:

• Work with engineering and product leadership to evolve Legion’s SDLC and associated milestones, checkpoints and criteria.  Develop training materials to communicate the philosophy and principles behind the SDLC.
• Drive, coordinate and monitor engineering programs ensuring successful execution and deployment. Be familiar and utilize agile and traditional project management techniques in project execution.
• Identify and manage cross-functional program issues/risks, ensuring issues are identified, owned and resolved. 
• Monitor and report key operational metrics (both KPIs and OKRs), Coach engineering teams in Agile with Scrum and best practices.
• Work with engineering teams to track on-time product deployments.  Create product quality dashboards on defect trends and resolution rates.
• Lead root cause analysis and associated corrective and preventative actions for process and product issues.
• Lead incident response efforts, working closely with cross-functional teams to identify, track and respond to customers on impacting issues to meet internal SLA.
• Partner with the Privacy and Enterprise Compliance (PEC) and Enterprise Security organizations to manage compliance attestations and certifications.
• Program management process development  and  continuously improve project management office (PMO) processes and procedures to streamline project execution and ensure alignment with organizational goals.
• Collaborate with leaders across various departments to align priorities, facilitate communication, and drive cross-functional initiatives to successful outcomes.
• Partner with the Global Council to develop and execute strategies for global expansion, leveraging market insights and industry trends to identify new opportunities and drive growth.
• Oversee translation efforts for our products and services, ensuring effective communication and localization to meet the needs of diverse international markets.
• Strong analytical and problem-solving skills, with the ability to navigate complex technical challenges and drive solutions in a fast-paced environment.
• Experience in creating and updating PMO processes and procedures to optimize project execution and delivery.

BASIC  QUALIFICATIONS

• 5 - 8 years technical program management experience, PMP  or PMI-ACP certification
• 3+ years experience managing projects in public cloud based enterprise software
• Bachelors or Masters degree in Computer Science/Engineering or related field
• Demonstrated ability to work effectively with remote teams 
• Demonstrated working knowledge with Agile w/ Scrum and/or a certified scrum master
• Experience with leadership status reporting demonstrating excellent verbal and written communication skills
• Proven track record of managing and delivery large-scale infrastructure projects on time 
• Familiar with security and compliance frameworks, including SOC2, NIST 800-53, or ISO 27001. 
• Candidate from West Coast or  the Central US

PREFERRED QUALIFICATIONS 

• Experience in JIRA or Confluence administration
• Strong experience with the Google cloud platform and tools

COMPENSATION & BENEFITS

Salary Range: Base Salary Range $160,000 - $185,000 + Stock Equity

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. 

Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to:

• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Unlimited Paid Time Off and Paid Holidays
• Parental Leave